Holiday Inn Express & Suites Frackville, an IHG Hotel

My husband and I give this Holiday Inn a 5+ rating. Our room was meticulous, quiet and very comfortable. Complimentary breakfast was wonderful. The staff felt like family and we will definitely return.
Thank you, Suzanne

Best Holiday Inn I stayed at in a long time. Super clean. Rooms were new and updated. Bed was great, for a hotel I can never get comfortable this was awesome.

I'm not even sure how to sufficiently express my gratitude to Jamie, Melissa, Jen, housekeeping, management and the incredible ecclesiastical leader from the Church of Jesus Christ of Latter Day Saints. Our car broke down 7 hours from our home and we were towed (thanks to Andrew as well) to this Holiday Inn Express. We were able to book a room for the night while we prayed to know what to do. All of the incredible staff helped us to have a place that we needed while we were blessed by the abundantly generous help from the ecclesiastical leader from the Church of Jesus Christ of Latter Day Saints who helped us fix our car on Sunday when everything was closed. They were the good Samaritans on our journey home who we are eternally grateful for. They were the miraculous and merciful answer to our prayers. Thank you, thank you, thank you. God bless each and everyone one of you

I find your reply hard to believe. When I booked the room through central reservation I was told that I was being upgraded to a suite due to hotel availability. Your reply stated you were booked at 90% for weeks? Not sure who's telling the truth? You did not address your ridiculously high price? I also left out the fact that there was no food at the breakfast buffet at 0730? The breakfast area was not crowded so there was no excuse for the lack of food.

As a diamond elite member I am very disappointed. I was given a room on the first floor where construction is going on? D. E.members are suppose to be upgraded to the best room if available. The hotel is not fully occupied by the looks if the parking lot. $200.00 a night is ridiculous, we are not in downtown Manhattan.
Not a location I would recommend.

Rooms and Services are extremely great. The pice is also affordable for one who go for vacations or business trip

Hotel under construction. Smells like paint and glue. Plus very loud saws starting at 8AM. Not good! We should have been told prior to completing our reservation! Not happy!

Newly renovated, super clean, fresh paint, clean carpet, great design on rooms, fresh crisp linens, comfortable beds, plenty of pillows, wonderful staff and service.

Under construction- would have like to have known that from the start. Had to be moved to another room after we had already unpacked per mgmt due to issues with the room. I’m sure it will be nice when it’s done and staff was very friendly.

Located behind Cracker Barrel, this hotel seemed like a nice option close to Shenandoah and Pottsville. As of July 2023, current construction meant sledgehammers, jackhammers, and constant extremely loud music was the reality. Until upgrades are complete, don’t expect sleep, working facilities, available hot breakfast, consistent access to fitness center or pool. Call about construction timeline before booking.

Stayed at this location multiple times. Clean room and polite/accommodating staff. Definitely plan to stay here when we pass through Pennsylvania again.

Odd seeing posts about dated rooms. Our room was fine with a super comfortable bed. Everything was very clean and the bathroom was in great condition. The front desk clerk at check in was super nice and hospitable. She was even able to discount our rate with some "walk up" special. Loved there was plenty of room in an adjoining parking lot to park our truck and 12' trailer and given a front facing room to easily check on our truck. The continental breakfast was great. We have enjoyed all our stays at every Holiday Inn Express.
The 2 things I did not like. 1- the road condition leading up the the hotel. 2 - there was another lady standing there with the grumpiest look on her face as the other clerk checked us in. I don't know what purpose she served but I almost told my wife we could find another spot because of the way the lady was looking at us. Glad we stayed but that lady needs to chill with the resting B-face.

Stayed here ro get some sleep on a long road trip. Jamie & Susan at the front desk were so friendly & welcoming. The room was clean seemed updated & the bed was comfy although one side of the bed was too close to AC unit. The free breakfast had a good assortment of items & the woman overseeing
iit (sorry didn't get her name) was very friendly. The location is a bit odd to get to from the highway but it is behind a Cracker Barrel restaurant for those that may want lunch or dinner.

Don't be misled by the online price. When you get there, tired from driving all day, they will double the price and say "tough luck" if you protest. I don't know what makes them think this low budget hotel is worth $225 a night. It's price gouging at it's finest. I stayed at an Embassy suites for less the night before and got a four star breakfast with made-to-order omelette. Their plastic packaged toast doesn't come close. This place is a rip off and they are unapologetic about it. Goodbye Holiday Inn and all associated hotels. I'm strictly a Hilton girl from now on.

The staff was wonderful, but this hotel was not. The room was very very dated, and quite frankly, in my opinion disgusting. The shower was very dated, the lights would flicker, and over all it was a very undesirable hotel room. From the wall paper pealing, the smell, the couch that sinks in so far you are sitting in the ground. Never again. Very disappointed in Holiday Inn for this location.

I booked on priceline and it was my fault I got jipped out of some money.but overall very nice