Hondru Ford of Manheim

First time car buyer and can’t be any happier with the help I got here. Everybody that I talked to was extremely helpful. The process was pretty quick compared to the other places I had previously looked at.

Worked with Dave, he was beyond nice. Even on a busy day of sales he made all his customers feel like priority. For a first time buyer or a 10th time buyer, highly recommend working with the hondru ford team.

Jose is a fantastic salesman! He took care of us from the beginning to the end! Would definitely buy a car again there with his help. Ask for him next time you’re there. You won’t be disappointed!

Alex was a wonderful representative. Gave a great amount of information, and answered all of our questions easily and in a timely manner. Highly recommend Hondru Ford for any future car purchases.

Always friendly, very knowledgeable service advisors, and a pleasure to bring my Ford for any service needs. Not to mention the service technicians that would go out of their way to help in any way they can!

We absolutely LOVE Hondru Ford! Ian Chea is an amazing salesman who goes above and beyond!

Very friendly car salesman and helpful. He managed to assist in finding a very good car for the right price. I'm satisfied with Hondru Ford's service and my automobile purchase.

I had my husband drop my car off when I thought my appointment was scheduled. Turns out it was on another day, but they still took my car that day. I also absentmindedly didn’t clean my car which was pretty much junked (I have a 5 year old, if you know you know) and they cleaned it out for me! All the trash is gone and they even vacuumed underneath my driver side. I’ve been a customer for a bit but definitely worth coming back for.

This dealership is not upfront & honest with customers. They don't inform about limitations on offers made to customers. They tell a customer a vehicle is fully loaded when it actually it is not. I'm very disappointed with this dealership & them lying to me to get me to lease a vehicle. I leased a vehicle that was told by the salesman it had the few options that I needed & come to find out it didn't. All the salesman said when I asked if certain features were in the vehicle he told me yes it is this vehicle if FULLY LOADED & it wasn't. If I was told this I would have just ordered a vehicle from them. So they still would have gotten the sale. When I did the financial paperwork I was offered a choice of 1 out of 2 promotional programs. 1 Free service or 2. No milage overage charges. I chose the free service. What I was lead to believe was that it was for the length of my lease. It wasn't until after my 2nd service I was told I only had two more left. After inquiring why I only had 2 left I was informed that this program only covered a total of 4 services. I was not notified or advised of this by the financial rep that I delt with. If I would have known there was a limit on it I would have chose the no mile overage charges. I'm very disappointed over this & because of this I will be going somewhere else when my lease is up. I will no longer recommend Hondru Ford of Manheim to anyone. Honesty & being upfront goes a long way!

Very unsatisfied with Chris from the service department. The lack of trust, communication, and honesty will be the reason I will not be coming back, nor recommending anyone to do business here.

I have been going to hondru since about 2012. The service department is always great, especially Chris! I just recently traded in my vehicle and Jose in sales was excellent! Never pressured me into getting anything and took a lot of time showing me different vehicles.

Ford has always been knowledgeable with our repairs, quality service, excellent customer service. Quick turnaround time on our vehicle.

I cannot express how pleased I am with the service I received at Hondru Ford. My family and I were traveling about an hour from our home on the PA Turnpike when we had an unexpected water pump failure right at the Lancaster exchange. Thankfully I was able to get off the turnpike and Hondru was only about 10 minutes away. I parked my F150 in the service lot on a Saturday, dropped my keys in the slot and asked that they call me on Monday. They did call, got my truck in that day, identified the issue and immediately began the fix. Their communication was exceptional, providing updates through every step. Then to top it all off, they delivered my vehicle to my home which was about 60 miles away. Even though a breakdown is a pain, I lucked out to have Hondru service my vehicle. Top notch communication and service. I only wish they were my local Ford dealer!

I just had my 18 f150 platinum in for my transmission acting up and I have to say a huge thank you to Chris, Jeremy and Fabian who made sure they took care of keeping me updated and in a loaner during inspection then arranging my rental for me when the new transmission came in and put in under extended warranty. They were absolutely amazing and I truly appreciate them! Highly recommend!

Excellent dealership with wonderful staff who are friendly, kind, and not pushy. I am a return customer because I know I can trust the staff at Hondru Ford. I highly recommend it!

Recently picked up a used F150, overall good experience. Jose helped me from start to finish and the management was also helpful and receptive to make the process smooth. Happy to work with the team at Hondru.

Hondru Ford makes the process of purchasing a vehicle easy and pleasant. Their service department is also very dependable and efficient!

Chris in service went over and beyond to help us out. He helped us when they he was making a car delivery near my house. If you want GREAT SERVICE GO TO HONDRU FORD IN MANHEIM and Chris will take care of you. You won’t be dissatisfied.

Needed a vehicle in a tight time line, David was able to help in a very efficient manner. The dealership bringing multiple vehicles to my house to test drive made a huge difference!