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Independent Home Solutions - Stairlifts, Ramps and Walk in Showers, Lancaster PA

Address 1520 Commerce Dr, Lancaster, PA, United States
Phone +1 717-393-8213
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.yourihs.com
Categories Medical Equipment Supplier, Bathroom Remodeler
Rating 5 21 review
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Independent Home Solutions - Stairlifts, Ramps and Walk in Showers reviews

21
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Pat
March 19, 2023 5:00 am

Contacted IHS about installing a new walk in shower-had trouble with our old unit for a while. Very reasonable estimate. They installed an ONYX model shower, and we couldn’t be more pleased. The quality of the shower is fantastic, as was the quality of the work done by IHS and their team. From demo to install, only 2 days total. Highly Recommend IHS and ONYX products!

Arnold
February 26, 2023 10:02 am

Rick and his company did an excellent job installing our stairlift. I'm giving them 5 stars but of if I could give more, I'd give them the Milky Way!

Joseph
February 02, 2023 1:28 pm

Rick was an absolute professional did a great job with the installation and also did a great job explaining the chair

Scott
November 21, 2022 12:09 pm

Purchased a stair lift. Pete was the installer. Did a professional job in about an hour. Very satisfied.

Christine
November 11, 2022 2:42 am

You only have to CALL and they will come, install…and your life will be made easier! Can’t thank Rick enough for expediting this install for us.

Jeffrey
November 05, 2022 4:23 pm

My father in law needed an exterior ramp added to his house. Darren came out and worked out a great solution that also preserved the existing entrance to the house. He took the time to review all of the options and the pros and cons of different materials that could be used on the project. The wait time for parts from the manufacturer was reasonable and the installation could not have gone better or more efficiently. I would highly recommend Independent Home Solutions for any accessibility modifications to your home.

Katherine
October 28, 2022 2:37 pm

I highly recommend Independent Home Solutions if you are in need of a stairlift. My mom fell and broke her hip and needed a stairlift installed in her home. This was a very stressful time. IHS was so helpful and super knowledgeable about which Bruno stairlift was right for her needs. From start to finish they were professional and courteous. Thank you so much for everything to the whole IHS team!

D Harris
October 14, 2022 2:17 pm

Thank you to the Independent Home Solutions team for installing a stairlift in my mother’s house. She can now get up to her bedroom and bathroom. Staying in her house is much less expensive than moving into a nursing home and gives her more freedom.

Joseph
September 30, 2022 12:19 am

Our Church, St. Paul’s UMC in Elizabethtown had a family that needed a Chair Lift installed for a family member to reach the second floor of their home. We were fortunate that a family donated a used Chair Lift for use but we needed to install it. We wanted to make sure it was professionally installed and decided to look for a firm that would work with us to evaluate the donated lift and help the family with planning and installation of the Chair Lift.
From the beginning of our conversation with Independent Home Solutions they understood the health changes that required this to be a priority and that our Church Family was looking to walk along side this family. Independent Home Solutions not only helped this family but helped us as a Church reach out to be of assistance. They were a real blessing for us!
Thank You Independent Home Solutions!

Mike99253
April 02, 2022 8:41 am

I can’t say enough positive things about this company! Several years ago we purchased a stairlift from another company and the customer service was LOUSY! (Especially AFTER the purchase) Believe me, that is not what you want from a company that sells and services independent home living products!

Long story short, about a year ago I contacted this company and spoke with Rick. He gave me all the time I needed to explain the issue and made an appointment. He took care of the issue lickety-split and even took some extra time to educate me regarding some questions I had.

Fast-forward to Approximately a week ago when we decided to have another stairlift installed that would help my daughter go from the main floor to the finished basement. Rick and his fantastic customer service is the reason we chose this company versus the previous company. Rick came out again and took some quick measurements, asked some questions regarding preferences and gave what I believe to be a very very fair price!

We made an appointment for this morning at 10 AM. Rick and his partner arrived right on time and before I knew it the stairlift was installed and Rick and I were testing it out. Not only did it look beautiful, but my daughter is now able to enjoy a different level of the house that she has not been able to for the last five years! A quick 45 second ride and with no pain and she is at the bottom of the stairs. Really put a smile on my face, and hers!

Before Rick left he made sure I had all of his contact information including his cell number and he told me not to hesitate if I had any questions or any issues. (A quick sidenote) I’m a pretty good judge of a person‘s character and I can tell you that Rick takes pride in what he does and he goes the extra mile to make sure everyone is satisfied and safe. Rick is a very good guy and so is the company!

If you or anyone you know is looking for products to make independent home living easier, do yourself a HUGE favor and call Independent Home Solutions! Remember it’s not just about products, it’s about customer service as well and there’s a lot of peace of mind in knowing that if you have any issues the company will have your back! Thanks again Rick and Independent Home Solutions!

Frank
March 08, 2022 2:40 am

Great quote, quick turn around, skilled installers. Works as promised and enables me to get my wife out of the house safely. I would recommend them.

Muhammad
January 23, 2022 5:25 pm

Extremely professional and nice group people. My parents were were happy after dealing with them. I recommend this company 100% to all the people that need stairlift. Rick is doing a great job.

Stephen
January 21, 2022 5:49 am

Expert installation at our old home in Downingtown. Looking forward to spending many more years “aging in place”. Rick Noll and his trainee Dave were awesome to work with and the install took just an hour or so.

George
January 05, 2022 3:15 am

They had a quick response with a quote and quick and professional installation. There was a minor glitch that didn't impact usability that was corrected on the very same day. My mom and her adorable poodle are both delighted.

Bill
January 12, 2021 10:01 pm

Highly recommend Rick and staff at IHS for everything your parents need to stay in their home. My mother test drove the Bruno lift in the show room, all questions, concerns and fears answered. Install was fast and professional with a personal touch.

Kelvin
January 09, 2021 3:27 pm

In August 2020, I had IHS install two gently used Bruno stairlifts in my parents’ bi-level home in Harrisburg. Darren was great to work with and the installer/technician was very professional. How to use the stairs was explained thoroughly! My Dad can now move through their home safely thanks to IHS.
Kelvin B.

Dan
December 31, 2020 12:54 pm

Rick and IHS were extremely helpful and professional installing our stairlift after my amputation. They were able to help us very quickly and efficiently. I would recommend their services to anyone with special needs.

Nancy
December 16, 2020 4:08 am

My 93 year old mother is in a nursing facility that now has "in room" quarantine. She is in a Lift Chair 24/7. Her 6 year old chair (not from IHS) stopped working over the weekend. I contacted Darren through IHS website and he called me Monday morning. He had a selection a of Lift Chairs in the showroom and texted specifications and photos to me. When I arrived at the showroom, John showed me the features of the Lift Chair and then put it into my vehicle! I was able to deliver it to the nursing home. My mother loves her new chair. Darren and John @ IHS helped to make my mother's living situation safe and comfortable!

Shelly
December 15, 2020 1:19 pm

IHS recently installed a chair lift for my 85 year old grandmother. I would highly recommend the company to anyone needing a chair lift. The product is amazing and so easy to use. Rick installed the chair quickly and showed me how it operates. I love that it folds up out of the way when we are not using it. Grams is so happy now that she does not have to walk up the stairs. Great investment! Thank you IHS for the quick turnaround on the install and using safety precautions during this time of COVID.

Deborah
November 28, 2020 5:16 am

As an Occupational Therapist working with Darren and his team is such a pleasure. The knowledge that Darren has at Independent Home Solutions is invaluable! From ramps to stair glides to ceiling mounted lifts to even full bathroom remodeling Independent home solutions is my go to contractor! They are flexible and so knowledgeable about the equipment they install. If your looking to age in place and remain in your home call Darren - he even gives in home consultations!

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