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JCPenney, Lancaster PA

Address 400 Park City S C, Lancaster, PA, United States
Phone +1 717-299-0411
Hours
Monday11:00am-6:00pm
Tuesday11:00am-8:00pm
Wednesday11:00am-8:00pm
Thursday11:00am-8:00pm
Friday11:00am-8:00pm
Saturday11:00am-8:00pm
Sunday11:00am-6:00pm
Website jcpenney.com
Categories Department Store, Clothing Store, Furniture Store, Jewelry Store, Shoe Store
Rating 3.6 13 reviews
Nearest branches
JCPenney — 500 Lehigh Valley Mall, Whitehall, PA
JCPenney — 5522 Shaffer Rd Suite 09, DuBois, PA, United States
Similar companies nearby
BJ's Wholesale — 110 Centerville Rd, Lancaster, PA, United States
Nordstrom Rack — 1585 Fruitville Pike, Lancaster, PA, United States
Boscov's — 800 Park City Center, Lancaster, PA, United States

Department Store JCPenney reviews

13
Sort by: date highest rated lowest rated most helpful
David
September 01, 2023 4:08 am

My wife actually went to the JCP Salon, Sheri did her hair for a wedding in a style that no one has been able to tackle but Sheri did it and my wife is so happy that she will continue seeing Sheri from now on, Bravo Sheri, Thanks from a very happy husband

Candi
August 31, 2023 2:10 pm

Not enough registers open. Ground floor, no register available at lingerie. Escalators not working, I'm handicap with lung disease and it's hard to breathe. I had to walk far to find an open register. There is no way to know where to go. Should have been direction as to where exactly to go.

Joshua
June 26, 2023 3:04 am

What a dump this place has become. You can’t find anyone who works there to help, and half the departments look like a tornado went thru. If this is how JCP manages its store, it’s no wonder they’re struggling to stay on business.

Quit being cheap and hire enough staff to run this place right.

Specialist
June 25, 2023 5:59 pm

How do you not carry Ralph Lauren or similar brands for Men? ! Not everyone wants to always buy active wear and irrelevant brand name clothes

Jay
June 23, 2023 7:44 am

We were looking for curtains, but they didn't have the type we were looking for. We want the kind that use hooks and all they had were the ones that you put the rod through.

Roger
June 14, 2023 2:04 pm

Very clean, lighting was great.
With wife. She was looking for children's cloths. She thought the selection was limited.

Cheryl
May 07, 2023 8:28 am

I like JC Penney. I can always find what I need there and there is always discounts. Today at the Park City location Veronica checked me out. She was very friendly and professional. I had a bunch of clothes and she got them folded nicely and all in one bag.

Thomas
May 03, 2023 7:40 am

JCPenney's prices have gone ridiculous hi unfortunately I couldn't find anything that was in my price range. This store was at Park City Lancaster Pennsylvania

Deb
April 28, 2023 5:43 am

We got some great deals which was nice. The sales lady was very nice. But the place looks like it's going out of business. I'm not sure if they're remodeling soon or what's going on

Etta
April 02, 2023 3:09 pm

They have incredible expensive products and brands are very in all items and goals. They needs and wants new employees to employ them to work in their stores. They have a sales prices on products and items are still for all customers. They have a large parking spaces available. They are cleaned and organized well. The staffs and employees are very intelligent, friendly and generous helpful nice. They can do cash back. They can give you a store credit card.

ClairNAnna
April 01, 2023 4:44 am

Pick up is so quick and efficient. If you are pickingup online order make sure you park at the correct spot to save time.

michael
March 31, 2023 1:41 pm

A well known department store that has lost alot of its former glory.still a well appointed retailer, just (from observations) considerably less traffic then 5,10, or even 20 years ago. Slowly regaining the customer flow of years gone by.

Cheryl
March 29, 2023 11:47 pm

Really didn't shop. Had an online return I only wish I would have known it's on the bottom floor in the back. Future reference for anyone that doesn't know. Drive around to the back of store.
Returns are on the bottom floor.
Help was scarce, then again it is everywhere today.
Love Penny's but admit my shopping is online due to health issues

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