Jefco Manufacturing Inc., Philadelphia PA

Poor customer service. Patty told me to send email on what I was interested in and a pic of my home and address over 2 weeks ago still haven't heard anything or a response I will be spending my money elsewhere and I suggest you do the same.

Charge your credit card for services then invoice you for the same amount. Will not credit your Visa card, after they already deposited your check. 10 days of phone calls and will not return your phone calls. I guess it standard practice to treat a senior of 72 in this manner.

Do not purchase from this company. They are not willing to service your awning unless you agree to pay $175 for them to just look at it. Then once they get out here, they will let you know how much it will cost to fix the problem. Yeah that is not how it works. You come out and give an estimate. Buyer beware. Customer service was terrible and not very supportive. Do not waste your money on this company.

I reached out to them online and received a quick call back from their sales guy Michael. Great, fast & responsive service, also worked with me on pricing a tad for our awnings, for our South Philly Row-home. I wanted something "traditional-South-Philly" looking to match the block/neighborhood. Mike knew what I wanted and got the order in. From order to install was fairly quick and follow up was good. The end result couldn't have come out better. Very happy!