JOANN Fabrics and Crafts, Pottstown PA

The place to hit when you need sewing supplies. They also have a great selection of other crafting supplies. Staff is friendly and helpful. Be gentle with them, the pandemic has affected their stock.

THE EMPLOYEES WERE AWESOME. They were helpful & It had everything we were looking for and needed?

I'm glad their is something crat wise in the Coventry mall, but they are expensive. Sale prices seem like the price they "should" be.

Love the remodel! Bright interior makes it easier to quickly choose patterns. Manager can be a bit brusk, but overall staff is very helpful.

The new location inside the mall is very nice. It’s much bigger than the old spot. You can find pretty much all your crafty supplies at a Joann Fabrics!

The new Joann is big, bright, and has a great selection. I was very pleased with their yarn section, I’m a knitter. They even had a bit of Wool & The Gang cotton xl the last time I was there. I hope the yarn section continues to stay as good as it was when they first opened. ️

New store opened last week. It's so bright & cheerful & much larger than the original store. It's a welcome upgrade! It's all a huge improvement that they carry much more.

Not a big fan of fabrics but they have the best sales on patterns. They also have get bead selections the Superstores in K of P and Norristown have a better selection of fabric. Coventry is moving there store next to the Kohl's in the mall hopefully selection will be better.

Things that are on line are rarely in the store. That that they are going to open the new store they will have more items that are on line. I hope so.

Not sure if she was the manager at the time but was very curt. I was there at 8: 00pm & the other clerk was busy cutting fabric for another customer so I was browsing while I was waiting. It was 8: 50 & she came up to me & said"you know we close in 10 minutes so if you need fabric cut you need to get it to the table now. " I explained that I was merely waiting my turn so she came over to cut my fabrics. It was as if I was bothering her-she was texting someone before she cut my fabric & was slamming stuff around & cutting the fabric like she was so angry. I get it- they want to get home too but that's no excuse for her behavior. I had a coupon in my phone & she said "oh no-if you can read it says that's for web orders only. " So I didn't use the coupon. I wish I had driven further & gone to Quakertown. They're moving into a bigger store location at Pottstown so I hope they take a look at their employees if they want their customer base to grow.

They have a large selection of fabric and sewing items but a very small selection of yarn. If you're looking for quilting items Joann's probably has it but not worth the trip if you just need yarn.

New to the area & found Store is small so there is a very limited selection overall especially in yarn. Also short staffed with only 1 very nice sales associate available since other employee had gone on break. She was impressively calm trying to help 7 customers in store needing fabric cut, register check out & store product questions.

Staff was very knowledgeable but understaffed. Luckily the woman working the front was able to multitask.

I have shopped here for years, always dealing with unhappy employees. I will no longer go there for my crafting needs. My 5 year old son had to use the restroom and they said that the bathroom is no longer for public use and to go to cvs or the mall. I dropped the things I was going to purchase and walked out. So long to rude customer service!

We always get our fabric at this store. Great selections, low prices, always have what we need. The employees have always been very nice to us.
I recommend you go and check it out for yourself.

Good prices and selections. Mostof the employees always seem miserable. Very very bad customer service that makes you want to leave empty handed.

Run down tiny store in a run down tiny strip mall with a very run down parking lot. Signage is poor, difficult to find. No upgrades have been done on this store for probably 30 years. Sales people were friendly. I would recommend using this store only if you run out of notions in the middle of a project.