John Weidman & Sons Inc, Ephrata PA

I would never recommend them to anybody else the girl at the front who is making the calls and coordinating the service. Absolutely have no manners no courtesy to make a quick call if you’re not at home to let you know what’s going on with never ever go back to them again. They should send her to get sod on proper professional behavior.

My furnace started acting up all of a sudden, and after two days of trying to figure it out ourselves, my boyfriend contacted John Weidman and Sons. Dave came out and was super informative and educated. He was quick and figured out that there was something wrong with the blower. He was able to fix the issue in a timely manner and my house finally had heat again. I can’t recommend this company enough, it was the best experience I have had with HVAC companies. Definitely a hardworking and reliable crew! Five stars all the way!

I never give a 5 star rating but Weidmans have gone above and beyond for me. Please use them.

I have been a satisfied customer for years. They won my business when I had a problem with my furnace. It was extremely dirty and in need of service. They came out and spent hours (out of necessity, it was bad) and stayed late to finish the job. I save so much heating oil each year since and feel confident that my furnace is working and safe. I really appreciate the extra effort and time spent, it meant a lot to me. My fuel oil is delivered in a reasonable time frame and I really appreciate the helpfulness of the staff. I recommend John Weidman and Sons to literally everybody!

J weidman and sons is horrible! The customer service BLOWS and i will never reccomend to anyone; in fact i will tell them how terrible my experience this year was. Ordered oil on a wednesday, was promised itd be delievered by Friday as we were out completely. Friday comes, no word. Call at 1 pm, told theyll call me back. No one knows anything. No call back so i call back at 430 just to get excuses how theyre so busy and have so many calls they dont even know my order. Come to find out no one put my oil order in! So she tells me first thing Monday morning. Monday morning rolls around and no one shows up so i call and basically get told they dont know! Finally show up and didnt even have enough oil to fill my furnance which is what we ordered (275 g) The miscommunication and customer service with this company is terrible! We should have at least been first priority. We will go to Sauders from now on. The delievery driver was pleasant.

EDITED AND ADDED:
A few days later, David (one of the owners) personally came to our house to apologize for the events that occured. That really blew us away! Changed our mind a little bit about the type of business this is and that they truely care about their customers business. We very well may give j weidman and son another chance after that!

Customer service is a joke! No one seems to know anything! Was made to wait around for oil with no answers or apologies. We will be finding another oil supplier unless made right by these guys.

I like using John Weidman and sons when it comes to servicing my furnace and air conditioning. Our heat went out and they came out quickly to fix it however I need a new furnace (still have heat running) and getting in a new furnace is a bit slow. However, the company has fair pricing and never had any rude or unhelpful employees. I highly recommend them.

John Weidman & Sons are very professional. They always are very careful where they step when filling my tank.

Very professional and neat work no complaints and great communication regarding the installation of natural gas combi broiler

The provide prompt service and I myself have been extremely pleased by the work Bruce has done in cleaning our furnace. Friendly staff that are knowledgeable when I call for oil or service. They even called me back at 1am when we had no heat. Highly recommend.

Well gotta say had a problem and it was corrected thanks to all the staff and hardworking employees me and my little family will have fuel

They always go out of their way for the customer! We weren't paying attention to our oil and noticed we wouldn't make it through the weekend. We called them Friday and they made a special deliver for us on Saturday. (Please note that they don't deliver on Saturdays and use my review to your advantage).

John Weidman & Sons have very competitive prices on oil and service and they have great service plans. They will make sure you will have working heat!

Great service and friendly staff. Delivered oil ahead of scheduled date. How often does this happen.

Quick courteous response with a competent professional repair. Did I mention their cleanliness?
I highly recommend this company

We have had the pleasure of using John Weidman & Sons for both a property we were living in and a business endeavor. RMM Interiors utilized JW & Sons for a business property due to the exceptional service we were receiving at our home location. We appreciate their timely service, professionalism and fair pricing. They get the job done right and are a family-owned business.what more could you ask for!

Sincerely,
RMM Interiors