Ken Pollock Nissan, Wilkes-Barre Township PA

The guys were so informative and helpful with getting my car fixed efficiently and effectively

Purchased another Nissan from Ken Pollock Nissan with the same professional and courteous as always.

Update 8/2023.
Tremendous experience again! Have been servicing here over 15 years, and am always satisfied. Dave and Alan always take great care of my Titan. I have great peace of mind when bringing my vehicle to Ken Pollock Nissan.
Always fast, professional, and trustworthy service. Won't take my truck anywhere else!

Dan at KPN helped me get a 2023 nissan rogue i felt i was not pressured at any point. Him and his colleagues were super patient with us! Highly recommend!

All staff was very helpful and friendly. They were not pushy and helped me find the car that I was looking for. Excellent experience!

Been here looking at a vehicle in the past when shopping around and called upon them when one of Ken Pollock's other dealerships failed me big time and this Nissan dealership's sales manager was extremely helpful and professional in assisting me. So in my short experiences with them, and basing my review on the quality of people that work here, I would say they are top notch! Thanks for the help when I reached out for it and especially the professionalism!

Excellent service by the advisor, and by the technician. The appointment went smoothly as it always does at Ken Pollock Nissan. I am a customer for MANY years.

The entire process from selecting a vehicle, to purchasing the vehicle was so easygoing.

Thanks you.

Don Patton and Jacob Ellis took their time with us for many many questions. We feel we had a very good experience with Ken Pollock Nissan and would purchase vehicles here again.

I have purchased 2 vehicles from here.
Excellent customer service with follow up calls to make sure everything is ok. I highly recommend Ken Pollack Nissan if you are looking for a new or used vehicle.

Stop to use the electric fast charger that is offered in their parking lot through a third party vendor. It was working incorrectly and two employees went out of their way to spend time at least 20 minutes getting the company on the phone and getting this charger up and running. It was a great help because I needed the charge with my electric car. I will be definitely putting this dealership on my list the next time I am looking for the car which is actually going to be fairly soon.

I feel kind of bad because in the past I expressed attitude sometimes because I didn't agree with some diagnosis or processes that you had. But I wish I could take that back because these guys fixed things no other people could and on the first try. I should have respect the fact that they are Nissan experts and I was naive in automobile repair. I take the complicated stuff to your dealership and I take the easy stuff to the other places. I appreciate the amazing work your shop does.

Buy a brand new Frontier and the windshield leaks. Their answer to fixing it is two tries and a bunch of silicone on the windshield. Not good!

Dealt with Jesse Kivler, he is extremely pleasant, courteous, and knowledgeable. He made me comfortable in my purchase/lease and went over every detail along the way! He is an asset to Ken Pollock and Nissan.

Chelsea at Ken Pollock Nissan was an absolute pleasure to deal with when I recently bought a Lexus IS 300 FSport. She was kind, considerate, knowledgeable, and an excellent listener! I was thrilled to have her as my salesgirl! The same goes for Bill and Gary! I greatly appreciate everyone's help!

Very friendly and knowledgeable salesperson making the purchase easy and simple. Will make this my new dealership for future purchases.

Had to do a warranty software update on my Rogue. First time at Ken Pollock’s Service Dept. No problems, no issues, friendly service. The software update took longer than expected but having done a Hyundai software update myself I know the problems with these types of updates.

Outstanding very thorough not pushy willing to work with me an Jessie killer is an outstanding salesman