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Ken Pollock Volvo Cars, Pittston PA

Address 339 PA-315, Pittston, PA, United States
Phone +1 570-655-4575
Hours
Monday9:00am-7:00pm
Tuesday9:00am-7:00pm
Wednesday9:00am-7:00pm
Thursday9:00am-7:00pm
Friday9:00am-6:00pm
Saturday9:00am-4:00pm
Website www.kenpollockvolvocars.com
Categories Car Dealer, Auto Body Shop, Auto Parts Store, Brake Shop, Oil Change Service
Rating 5 16 reviews
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Ken Pollock Volvo Cars reviews

16
Sort by: date highest rated lowest rated most helpful
Tom
September 09, 2023 11:51 am

Corey helped us with a purchase of a 2022 Volvo s60. He was knowledgeable and personable and he didn't put any pressure on us. He made it very easy and we're glad we shopped there. We'll be back for sure.

Mark
September 06, 2023 2:44 am

We have a 2016 XC70 cross country that start using an excessive amount of oil. Other than the oil consumption problem the car is in excellent condition and my wife loves the car. With the help of the service team Volvo rebuilt the engine at no cost to us. Kudos to Volvo and the service team at Ken Pollock Volvo.

Brianne
August 31, 2023 3:59 am

Eric was such a big help throughout the entire process. My husband had to return back to work after we realized that the car we intended to purchase was to small for our family. This left me with two little kids and high anxiety trying to find something else lol. Eric was great with the boys and never pushed or tried to get us into anything other than what we wanted. He heard what we said and I didn’t feel pressured to buy right then. My older son said Eric is his new best buddy and because I was able to focus on the cars we were looking at while Keegan talked Eric’s ear off we were able to pick a vehicle that same day!

Thaddeus
August 27, 2023 3:44 am

Top Recommendation for Jonathon Williams! He knows the models & listens to the customer to find the right fit. Importantly, he follows up with the small details. Then after the sale he keeps in touch to make sure I'm happy with the car (as well as the service the dealership is providing).

Malka
August 26, 2023 5:38 am

I had a wonderful experience at KP from the time I called w/ lease inquiries til I signed on the dotted line for my new xc40.
Ended up paying $500 for some damage on old car but I think thats par for the course

Taylor
August 25, 2023 5:23 am

Purchased a CPO XC60 from Jonathon who is a fabulous salesman and great person. Super satisfied with my purchase and my experience with Jonathon

Cynthia
August 22, 2023 12:44 am

I walked into the dealership with the intention to check out the plug-in hybrid and met Eric Peters. He was so knowledgeable, pleasant and authentic, he took the time to truly educate me about the XC60 Recharge.
I really appreciated how thorough he was. He then worked with me on the numbers, he wanted to make sure everything worked for me. I ended up confidently buying an S60 Recharge. I was left with one of the best experiences of purchasing a car ever!

bonnie
August 18, 2023 5:08 am

The staff at Ken Pollock Volvo make buying a car an easy and enjoyable experience. Negotiating price was easy, none of the endless back & forth encountered at other dealerships. Our salesman Cory was more than helpful, making sure we were satisfied with the terms of our deal and then taking lots of time to explain all the bells & whistles in the car. He scheduled another tutorial next week telling us to write down all our questions and he’ll go over everything again!

William
August 14, 2023 2:34 am

Comparded to Motorworld and Blaise Alexander it was a dream come true. Eric Peters the salesman only came back once on the out the door price. It took two minutes to resolve the issue and I was the proud owner of a 2019 Cadillac XT4. I would recommend him to all my friends looking a hassle free deal.

Gail
July 30, 2023 9:21 am

Cory Hendry made the buying process very easy and with no pressure. We are very happy with our purchase. We will not hesitate to go back again and recommend them.

Heather
July 30, 2023 7:24 am

Purchased an XC-90 a week ago at Ken Pollack. Very pleased with Jose's customer service. He answered all our questions and worked through a few hold ups. The dealership worked with us to hold the car longer than expected, and on pick up day Jose made sure we understood all the bells and whistles in our new SUV. Follow-up service has also been nice: checking in to see if we have any new questions about the vehicle since driving it off the lot.

Connie
July 24, 2023 3:32 pm

Salesman Eric P.is a good salesman and provided good service! While we were looking for car last week. He provided good information we asked. After I purchased the car few days later, I had a few questions about the car I bought and he responded right away with knowledgeable information. I also needed a new car key and he immediately arranged a date that I could go get it. Great service! Oh.the best part was Eric wasn’t pushy like others. And Derick in Financing is great! Very nice guy and fun to talk.

Candace
July 21, 2023 2:05 pm

My experience at Ken Pollack Volvo was one of the best I have ever had with a car purchase! Cory (salesman) and Derek (finance) were great - no pressure and promises kept! I traveled 2 hours for my Volvo (Certified 2022 V60 Cross Country), and was completely satisfied with both the “deal” and the “delivery”! I love my Volvo and highly recommend Ken Pollack for a car purchase or lease - I will definitely return!

Olivia
July 20, 2023 4:03 pm

Eric’s help with finding us a car was wonderful. He’s very good at what he does. Very good experience. Highly recommend Eric as your salesman.

BMT
July 18, 2023 3:37 am

I have purchased multiple vehicles from Ken Pollock Auto Group and each time has been great. Recently, I worked with Eric on a Volvo purchase and it was a fantastic experience. He was extremely patient, very upfront, and knowledgeable.

Jillian
July 16, 2023 4:09 pm

My husband and I purchased a 2017 GMC Sierra. Eric was our salesperson and did a great job assisting us through the process. Derek in finance was fantastic also. Both were extremely professional and not pushy in anyway. I would definitely recommend them for helping anyone with their next car purchase! Thanks, guys!

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