Keystone Property Management & Maintenance Allentown Division, LLC

KPMM has been handling maintenance issues at my properties with efficiency and professionalism. I highly recommend them.

Kpmm Allentown division was very easy to deal with and had the best prices around. I highly recommend them for all your property needs

Every year after my inspection everything looks fine.n then i get a letter for some typea of complain by them.n tell me if i dont like it i can just move smh

If I could give zero stars, I would. I have never dealt with a more unprofessional rental company. They do not manage the property at all. They make it extremely costly for you to pay the rent online. They will charge you about thirty times more than my previous property management company. If you want to pay them, your cheapest way is to buy a money order, which is inconvenient. They lost my partner's money order and then said we owed on the account. We tried to call them and received no answer or a clear explanation. During the COVID-19 pandemic, they never sent any information on how to stay safe, showed concern for tenants, or came to disinfect the property. Just a reminder that rent was still due at the being of the month. When we've tried to contact them, there was no response during the early days of the pandemic. They also cannot do anything unless they talk with the landlord of the building, which you are not allowed to contact. KPMM is just middleman while the landlord collects your rent money. When we moved into our apartment, the place was filthy and we had to clean it ourselves. Safe your time/money and rent elsewhere.

Not very happy with this company at all. They fail to do what they are suppose to do and then lie about it. Smh. There is no way everyone is happy with them. They are very unprofessional.

They hardly ever have properties available yet they want you to fill out a great amount of paperwork anyway.and if and when they do have property available for rent the prices are extremely high!

The staff is very friendly and helpful. Properties are always clean and well cared for. Their pricing on maintenance or emergency items are fair. The tenants are all happy and like dealing with KPM.

Very responsive to maintenance related problems with my apartment and responds to emails quickly. Keystone is a substantial improvement over the property management company that managed my building when it was under previous ownership. They are the only company I would consider using if I ever become a landlord.

I've had an overall good experience with Keystone. Staff are friendly, the work gets done when asked, and tenants are happy

I have been working with Keystone Property Management for quite a few years and have had great experiences with the staff and vendors they use. I would recommend there services to anyone looking to have there property managed full time. Friendly staff, customer oriented and efficient.

KPMM has been managing my 2 rentals for 4 years. They are quick in finding tenants, reliable on handling needed repairs, and excellent on communication of inspection reports etc. They take good care of my property and I would strongly recommend them to anyone need a PM in the area.

They manage the tenants well and collect the rent promptly and deposit it directly in to my account. Easy to deal with and MaryAnn is Awesome!

KPMM has done a great job managing my house. The office staff is very helpful and attentive taking care of day to day management of the house.
The maintenance staff is very good at identifying and repairing any work that needs to be done. Repair costs are reasonable also. They manage the tenants well and are very efficient at getting the rent to me.

KPMM is a great firm to deal with even if you are at the bottom end of the globe -:)
Great service, friendly staff, prompt payment, I feel that no job is too difficult for them. Thank you Guys!
I send you my best wishes from Oz land and a happy and prosperous 2018.

Naz

KPMM has been a great business to work with. I've been using them for almost 5 years at this point and have no complaints. The staff is friendly, helpful and understands the business. They advocate fairly between the tenant and the landlord and respond quickly if a concern or needs manifests. It's absolutely worth having them manage your property. I highly recommend utilizing KPMM for any of your property management needs.

KPMM has been responsive and friendly as they deliver a high quality product and service. Although I'd like to have them all to myself and tell you not to use them, I will be honest and give them my highest recommendation. Thanks KPMM!

I have used KPMM Allentown Division to manage my property for the last years. KPMM and the staff have been very professional, knowledgeable, and friendly. My previous management firm was a disaster and KPMM has helped me turn the building around. The repairs are professional done, and the prices are fair. KPMM has pooled there resources and have given me better price reduction on repair cost. They have been able to manage my interest as well as the tenants interest. My tenants praise them.this is a difficult and ungrateful business and KPMM has done an outstanding job. You have the option of using your resource or KPMM, also no contract. I strongly and highly recommend Chris and his Team. Very straight forward and honest group

DO NOT RENT FROM THIS PLACE! Completely un professional, doesn't help with anything you go to them for or request help from. We Have issues with a tenant that's been here 7 years and everything we are staying is bullshit apperently and all made up. All they care about is your money. Nothing else. This location explain everything, CENTER CITY ALLENTOWN. If you have no choice but to do so, make sure you don't ever rent 100 Main Street in stockertown. The nieghbors are beyond loud, up all threw night, drug use, have people coming and going at all hours. Cops have been called and vouched for word and still nothing. We had to install cameras just to have proof it's them and not us, as they say it's my family Doing everything I call the office for complaints, they switch it on us. WORSE EXSPERIENCE EVER!