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Kisenwether Auto Body and Repair

Address 546 N Hunter Hwy, Drums, PA, United States
Phone +1 570-788-3409
Hours
Monday8:00am-4:30am
Tuesday8:00am-4:30am
Wednesday8:00am-4:30am
Thursday8:00am-4:30am
Friday8:00am-4:30am
Categories Auto Repair Shop, Auto Body Shop, RV Repair Shop, Towing Service, Truck Repair Shop
Rating 2.3 16 reviews
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Kisenwether Auto Body and Repair reviews

16
Sort by: date highest rated lowest rated most helpful
jordan
May 28, 2023 9:05 pm

Charged 10k for 15 mins. Tow truck sat on site for 3 hrs knowing in advance tow wasn't gonna be used at all for the inwas there less than a mile from there base of operations

Timothy
January 22, 2023 2:02 pm

This place is a waste of money if u want kindergartners working on your vehicle I would say definitely somewhere else

Nick
November 30, 2022 10:00 pm

Highly recommend not to come here ever mechanic is very rude and came out screaming at us and cursing.charge us very high to do nothing on truck but make us wait months for the truck just to tell us they are too busy to work on truck should’ve just told us from start he was busy instead of ripping me off and stealing my money. Will never be back here ever. Also left grease marks from hands all inside of truck

Carla
August 13, 2022 10:22 pm

Taking into consideration that my vehicle was towed there against my wishes I still had found the lady working at the front desk was rude and tried to overcharge me by $150. And that was $150 over a ridiculous fee to begin with. It was very hard for me to even find the office to go in and pay. Hopefully you will not have to deal with this company

Kayla
July 21, 2022 1:43 pm

I mostly spoke to the woman answering the phone, but she was incredibly sweet and understanding. Very polite and helpful. I wish every business had an employee like her.

Ariel
July 03, 2022 4:39 am

Job was done A+. Had to wait 2weeks do to short on staff. Good on price. Will definitely come here again

Thomas
March 28, 2022 7:51 pm

So rude and inconsiderate, picked a car up from here and guy opens gate drives car out and asked if keys were in it got told “its running isnt it? ” Disgusting the way they talk to people and wonder why nobody likes them

Josh
March 04, 2022 1:53 am

Amazing I love these guys saved my butt twice now and don't kill with price. Absolutely my go to if ever In need of a tow.

Paul
December 31, 2021 11:52 pm

Been dealing with Brian for over 25 yes never ever did I have a.problem he was always there for us

Ufccxxs
July 18, 2021 9:51 am

I don't know how this guy sleeps at nite.took my car there to get looked at.didnt hear anything for 2 weeks after calling him over and over. Finally Got told the car was done, keep in mind all I wanted him to do was look at it but I was happy he fixed it and I had my car back only to find out after I paid the 535.00 dollar bill that the car was not able to be fixed.people beware

Barry
December 28, 2020 10:37 pm

Had appointment and dropped off truck for wheel alignment and to check and repair if possible engine light that on. After waiting 4 hours I questioned when it would be ready I was told it wouldn't be done to come back tomorrow. When paying for charges (running test for engine light) i requested the error code info they claimed to get. The response from the woman at desk as she was walking off to the shop to get was "ill get it for you so you can go get it fixed somewhere else" this is the first detailed review I have ever givin. I have never received such poor service from a business in my life. If your time is not valuable and appreciate being treated like your doing them a favor for giving them your business than this is the place for you.

Vern
December 14, 2020 6:12 am

1 star for taking me in on short notice. Zero stars for service. If you value your time take my advice and avoid this place. Dropped car off and waited across street for state emission/inspection and tire check. Over 2 hrs later tried to call and nobody picked up. Went back in office and the service desk person was visibly annoyed that she hadn't take lunch yet and seemed annoyed with me as well. I politely asked what was taking so long and she replied that her emission guy was out on a wreck call and the car couldn't be completed until he returned. I asked to pay and she charged my card. When she then told me the shop closed at 430 and there was no guarantee I could take my car home with me after having been charged, I requested a refund as I needed my vehicle back. All in all the only service performed on my vehicle after now almost 3 hrs was a headlight bulb change which I hadn't requested. Don't know how this place stays in business.

Tina
December 08, 2020 4:37 am

I called as an emergency on a Sunday. AAA told me that we'd have to wait 3 to 4 hours total for someone to get to us. That's us being in an unsafe location! I called Kisenwether and they got to us within 45 minutes! Also, gave us an amazingly low quote for the tow! I would highly highly recommend!

Silva
November 27, 2020 11:47 pm

My work van died at the gas station across the street, and roadside service was going to take over an hour to come by to jump start for free. I walked here to ask for some help which the boss sent someone across to jump my van with jump box. It took not even 5 minutes, and when I went across to pay, I thought it was going to be $5 maybe $10 but no, it was $35. I should have waited for that free jump from Roadside.

Julianna
October 20, 2020 2:23 pm

I have never in my life seen such a unprofessional establishment. Was literally cursed at while I remained calm because he thought I was trying to rush him when asking when my trailer would be done. I wasn't rude at all. I would never recommend

Kim
October 02, 2020 5:21 pm

Family was involved in an accident they came and towed the vehicle. Went down a few hours later was charged over 600 for it (which honestly I think is a rip off). Make arrangements to have ins company send a tow truck to bring it up to our house and they did it themselves after they were told someone else was gonna do. Customer service there sucks. Asked why it was so much wouldnt explain it. Very rude.

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