Kohl's, Erie PA

Helpful staff, always at least one coupon in the app, and they carry quality brands. My daughter loves that Sephora is inside the store.

Everyone was very helpful and nice. I was upset seeing clothing in some areas laying on the floor in piles. No excuse for that to not be kept neat.

Very nice store. Lots of choices and great inventory! The cashiers are real nice and helpful!

Waited in line for 35 minutes to find out most of what I had in my cart & delivered to the checkout didn’t qualify for the coupon! What a joke! They took the registers out of the other half of store & it was ridiculous to wait in that line!

So many items to choose from. Some items squeezed together and hard to look at. One stop shopping.

Sonoma casual slacks excellent for ny in-home Hospice work. Comfortable and stylish. Longsleeve 4 button pullover wonderful fo staff photo day. Priced right!

I believe that Kohl's used to be a place to purchase things reasonably. They offer discounts but so many items won't allow one to use the discount. Kohl's cash has never been worthwhile unless you spend a large amount of money. You also then have to return to the store to use the Kohl's cash. I have had to let mine lapse in the past because I couldn't get back up there.

The store obviously had a makeover! Everything looked polished and organized! We were approached as soon as we arrived in the store. Previous visits were difficult due to merchandise on the floor OR having to look through a pile of disorganized clothing. The associate who checked us out was extremely friendly and helpful.

If at all possible, shop online. The Erie Kohls has changed and not for the good. Half the check out lines are now gone and apparently they must be having a staffing shortage so lines and wait times are very long on the weekends. Racks are messy and it's very hard to find clothing sizes. Sales are not impressive unless you use their charge card. I will not be shopping in the actual store for the holidays.

Love Kohl's for great prices on quality, name brand items. Absolutely love that they are a quick & easy way to do Amazon returns. Especially appreciate that the returns are right up front now & so easy. Great staff is always friendly & helpful!

I miss the kiosk in the store in order to make an order of something that I find in the store but cannot find online.the Wi-Fi doesn't work well at the Erie store. Too many items are not coupon friendly. This might be why bonton closed.

Friendly service. Cashier did her best to find coupons etc for lower prices. Second time I was able to have same person. Very helpful.

If they had more associates to help look for items and if dressing rooms were kept up, I would give it 5 stars.

Online shopping at Kohl's is a nightmare. You can drive to the store, shop and drive home in less time.

I love kohls! Cheryl was very helpful and I saved even more! Thank you Cheryl for your awesome customer service! You made my day

Poor customer service. Their credit has an offshore center with very bad connections. At least the employees overseas are much more polite than the local ones. The local customer service is unhelpful. The employee I saw in person miscalculated my return, then dismissed me for the following customer. New level of rudeness.
Problem was never solved, and it could be by now after 2 contacts locally and several offshore. Kohl's USED to be good. No more.the abundant competitors are much better

My favorite Kohls to shop at. It's much bigger and a better selection than the Kohls where we live. This Kohls is close to where we camp.

Clothing organized well and customers checking out smoothly through the registers. Clean and well-kept fitting rooms.