K&S Automotive Services, Lansdale PA

It seemed like one of the assistant mechanics was a bit a stoner and when they got dine rotating my tires, I somehow wound up with someone else's wheel attached to my car. The size was right so I didn't notice it instantly, but where there once had been four new tires all the same brand, suddenly a mostly bald hankook had been put on my right rear side. Nice!

I have been going to K&S since they have opened and I have never had a bad experience!

Great customer service, reasonable & fair prices. All around honest mechanics. Local shuttle service provided.

When I pointed out a small discrepancy on an invoice, a mere matter of $20, the owner raised his voice and began throwing papers around his office like a gorilla. I think he may have missed a few shock treatments.

Man is there a big difference between the work they SAY you need and the work you actually need. My cousin is a greasemonkey and the one time I didn't use him because he was busy, I got cheated which is why I only let family work on my car

I recently had work done that was supposed to total 837.65 and when I went to the grocery store to buy groceries, my card was declined. I later found out that the charge for K&S went through twice and drew my account down to nearly zero. My gym fee bounced and I have at least one 40 dollar overdraft fee as a result of this. I am trying to get a refund through the BBB but I am told it may take weeks.

Never take your car anywhere near this place. If it breaks down in front of the shop, tell the tow truck driver to tow it to the next closest place. Never trust someone preoccupied with their own honesty.

A routine visit turned into an 1878 dollar fiasco after what was supposed to be 200 dollars in so-called recommended work necessitated an additional 1500 of work. They, "Literally can't stitch the car back together without replacing X, Y, and Z" I asked if thry would be so gracious as to pay for those parts since the work was at their suggestion and was quoted at only 200. The owner became hostile and falsely claimed while screaming that they never quoted me the 200 figure.

My car is now being held hostage until I pay the 1878.

Billed for the 'service' of a mechanic driving 20 miles around in my car to turn a light off.

Final price is not the price that is quoted, something always comes up and instead of one labor dollar for every parts dollar, something like 75 percent of the costs are consistently labor related. What you think is going to be routine winds up costing thousanda because they decide to drive your car to timbuktu to drive the bill higher.

This is one of those places where they will bill you to drive 20 miles to turn a check engine light off rather than just pushing a button to achieve the same thing, won't have the work done at the promised time and will lecture you about how they are doing YOU a favor. Beware.

I can see that all negative reviews are being systematically removed. That's a sign of an honest business. Before being overcharged for an oil change, I was given an unsolicited lecture by the owner about how honest he is. That should have been the last time I dealt with this crook. I subsequently used them for an inspection which should have been done by the end of the day but somehow took 5 days. I need my car for work and I cannot keep asking my wife to give me a ride to a mechanic to repeatedly pick up and drop off a vehicle five separate times. For a simple inspection. Stickers wound up being two days past expired by the time the work was done. The owner, when pressed for an explanation by the Better Business Bureau, was the first I've EVER encountered who made derogatory comments about a complainant in correspondence to the BBB.

Went in for inspection and was told that I needed an alignment. I never noticed the car pulling, but I let them do it at a price of a little over 100. Post alignment, the car was pulling worse than it had ever pulled before. I tried to cope with it and just kept driving it that way for about 3 days and had a tie-rod completely snap on my way to work, resulting in a loss of steering while going around a corner. My car is only 2 years old so nothing should be rusty, and when I had another mechanic look at the mechanism it was consistent with a car several years older than my own. It would appear that this shop is pulling new parts out of cars while they have them in the shop and replacing them with junk parts on the verge of failure. They then use those newer parts which they don't have to pay for and insert them into older cars brought in by other customers.

A big surprise is coming this guy's way.

Brought in my relatively new vehicle with nice, shiny parts and had an inspection done at K and S. Vehicle had no problems until after a routine inspection kept getting deferred by the mechanic who kept insisting he was working in it. At the end of three days I finally got the car back.

I immediately noticed there was more play in the steering than prior to my visit. On the second day, a tie rod snapped leading to a loss of steering and I was involved in an accident as a result. I had a different mechanic look at the car both for repair and to investigate the problem and he discovered that my tie rods came from a completely different vehicle and were completely degraded. Not at all consistent with a newer vehicle. He told me that it was likely that K and S is involved in a scheme in which high quality parts are stolen from vehicles by a mechanic during unrelated maintenance and replaced with parts about to fail taken from cars that recently needed replacements. This practice is a form of fraud and deprives owners of thousands of dollars in value without their knowledge. Most people just assume their car is a lemon when they start to experience failures.

I am going to be much more careful going forward in light of this experience. I had no idea people would even think to do such a thing.

Great shop. Attentive and thorough. My car has been here multiple times, mostly for tire replacements and oil changes. Pricing is fair and they do honest work. They also specialize in small engine repair as well. I would recommend this shop.

Have been going there to get my van's oil change for over a year. Find them to be reasonable. Ken and the guys are always professional and provide great service.

Honestly, a truthful experience.these guys ARE NOT out to rip you off! Kind compassionate people with great knowledge. Thank you