LabCorp, Philadelphia PA

I’ve been at this location three times in the last month and each time has been great, especially the woman at the front desk (I wish I asked her name)! She was so understanding and so helpful time and time again, despite being overworked and understaffed. I truly appreciated her kindness during such a strange covid-time in life. Highly recommend making an appointment ahead of time to make the process much easier and decrease your wait time!

Had a great experience here; Ashley at the front desk was SO helpful, quick, and efficient and made me less nervous overall. Nisha was a fantastic phlebotomist and was extremely fast and adept and responsive to my needs as a patient. Seemed like a very well organized and well run system, as it was fairly busy on a weekend day.

I had a great experience here. I had to go during Covid which is a bit anxiety inducing. I watched one of the employees wipe down every surface during my time there, which made me feel like they're taking safety protocols seriously. Every single employee was friendly and made me feel like they cared about my health. I watched the staff work with all sorts of different visitors and I was really struck by the patience and customer service they exemplified. I think the person who took my blood's name was Jason and he was wonderful. I was really nervous about this appointment because of the experience I had at a different LabCorp facility and I was just really overjoyed at how easy and pleasant everything was. I was a little nervous when I saw that this location has some bad reviews, but just goes to show, can't please everyone. I was very pleased.

I went to this lab about 6 years ago my results never made it to the physician. Front desk doesn't greet ANYONE. KIOSK MACHINES ARE NOT BEING SANITIZED PEOPLE JUST WALK IN ONE AFTER ANOTHER USING THE SAME KIOSK. I only went there today because my reliable lab is under construction. It's a convenient location that's it.ratchet and rude.

Felt the need to write a review because of all of the negative reviews which almost prevented me from coming to this location at all. The staff was very friendly and efficient for the amount of people they had waiting. Clean waiting area.

Absolutely terrible experience! Do not go to this location. It is extremely dirty and during COVID it must be kept clean. NO sanitizer available in the lobby - the dispenser was EMPTY and I was in there before 8am. Also, people were not practicing social distancing either. AVOID!

Office is normally quite busy. Overall, it’s usually quick, and there is little wait. The folks I’ve encountered there have been very professional and most helpful. They take the COVID safety protocols very seriously. One individual Jackie, who I believe is the site coordinator, is likely one of the best “blood drawers” anywhere. And I mean anywhere! She knows I’m a very difficult stick, and she’s always spot on each and every time - the first time. She works to make me feel very comfortable and always asks if I’m ok. And seriously, because of a very bad blood draw years ago drawing blood is a tough one for me, and my veins drop anyway. I’m appreciative of Jackie taking the time and energy to care enough to make my blood drawing experiences a perfect 10!

I have had several lab tests done at this location. The facility is well maintained. Friendly and highly efficient staff. Even at peak times I was always processed promptly and professionally.

A woman who didn't have an appointment "went to the bathroom" and jumped ahead of me in line. I wasn't in a hurry so I didn't make a fuss, but no one's paying attention and it caused confusion when she then didn't have her paperwork in order. There was one person working the front, one person doing the bloodwork. ONE! That said, with booking an appointment, I was in and out in 20 minutes, so, still four stars for being efficient.

I come here once every 3 weeks for routine blood labs, been coming here since last September. I've never had a bad experience here. I always make an appointment online and arrive a few minutes before, and am in and out within 30 minutes. The phlebotomists are always so kind and patient, since I dislike getting my blood drawn so I feel less nervous. I'll keep coming back here as long as I have to.

This place is the worse. And attitudes are not friendly and those machines need to be returned to whom ever purchased them.

I made an appointment online (super easy) and arrived about 10 mins prior to my appointment time. I was in and out in under 30 mins. Not sure why so many bad reviews, my visit was completely normal.

Secretarial staff rude and office dirty! Staff talk amongst themselves and do not acknowledge patient. Tech was proficient but comments from staff unprofessional. Need to close that site - my 2nd visit there and will NOT go back!

I don't know what other reviewers are talking about. The staff here was nice and the phlebotomist was awesome! Iwas in and out in 10 minutes. GreatGreat exper, thanks so much!

The staff is not friendly at all and they openly discuss how annoyed they are with the fact that there are so many patients. They make you stand in a line in the hallway and have a completely unprofessional demeanor. Would NOT recommend.

Worst experience, reception people do not check identity. My arm got swollen just for a blood test.low level of skill.

I called in advance to make sure they had the kit for the test I needed (genetic testing). 2 people there confirmed they had it. I had previously gone to a different location that did not have it. I was taking an Uber as parking in center city is terrible so wanted to make sure. I was ensured multiple times they had the kit for my tests as I named it over the phone. I got there $10 uber ride later and of course they only had half of what was needed despite my telling them exactly what was needed, so they were wrong and I could not get the testing done at all. So I left without any service being completed, $20 out of my pocket for travel later. Absolutely furious

Made appointment, arrived early, had to sign in, used kiosk to enter same info as making appt, waited 20 minutes to give receptionist script, they drew blood more than 30 mins.after appt.time. Still bruised 3 days afterwards. Staff when 1st called was unprofessional before giving me another number to call for appt, it was a bit crowded & not as clean as I would expect a lab to be.

If i could give no stars i would. They are slow, unprofessional and it seems like they talk amongst themselves more than anything, need to replace the staff or just throw this whole location away.seriously they are the worst

I dropped off a sample in a jug and they literally "lost" the whole jug. Nothing was ever sent to my doctor. They also did not put in the standing order for my blood work like I asked.