Laurel Awning Company

We’ve been with this company for years and have experienced good service overall but this year I am not sure what happened but half of our awning running against the house wasn’t installed properly, leaving a big gap for the rain to get under the awning. It is very obvious but we’ve not been out on the deck much so didn’t notice until now. And now after being with them for many many years they want to charge us to come and fix their poor incomplete work! This is not the service we expect after many years. I don’t feel valued as a customer. Also, I left a voice mail but got a
response in an email. They didn’t even have the decency to return the call. May be looking elsewhere next year!

Laurel Laurel Awning was a great company to work with from start to finish, everyone was friendly and professional. From the salesman, who brought a sample of the product out, so we knew exactly what we were buying to the installer, who was very thorough and professional. Our new awnings just survived the first storm of the season. And I say this, because this isn’t the first awning we’ve purchased We had a bad experience with another company, and they were unwilling to do anything for us. However, Laurel Awning save the day. I highly recommend using them and will use them for any future needs. See the photos below of how well-made the new awnings are and how nice they look on our house. Thank you Laurel Awning for an amazing job done.

I’m very pleased with my new step down aluminum awning. The entire process was handled very professionally from start to finish. Steve & his helper Cheyenne did an excellent job installing the unit, & even came back a few days later to install a new piece of flashing, when I noticed the first one was bent on one end. Customer satisfaction is obviously high on their priority list, as it should be. Everyone involved at Laurel Awning should be commended for a job well done. My house now has a whole new fresh look!

We had a retractable awning installed a few days ago, and had a great experience with Laurel Awning Company. Steve and the rest of the crew were nice and efficient, and they took the time to explain what they did, how it worked and laid out the necessary weather-related precautions. Because of our setup, half of the awning was mounted to siding and the other half to the roof. Everything looks clean and works great, and we’ve enjoyed it each day so far. I highly recommend this company if you’re looking for a retractable awning.

We are extremely pleased with the drop awnings we got from Laurel. Mike and his helper did a great job of installation. The drops look great and protect our back porch from the elements.

We absolutely love our new awning! It has helped make our deck our new hang out spot, rain or shine! And Paul, our installer, was great! He was friendly and informative! Definitely worth the wait!

We purchased a new awning this spring from laurel awning and everything was great from their sales, customer service, installation and quality.

Very excited to receive our awning several weeks before expected! Steve was so informative and professional when putting up the awning. Thank you Steve! Everyone was such a pleasure to work with at the company!

Steve and his helper was very professional. This is my fourth aweing with your folks and I have been happy with all 4. Thanks again

Thanks to Mike for his professionalism and efficiency displayed with the installation of my awning. I would highly recommend Laurel Awning Company.

We had a great experience with Laurel Awning and the installer, Paul. The new awning looks and fits exactly as expected. We would definitely use LA again!

We just had a retractable awning installed over our front deck. It matches the large awning that is over our back deck. Also a Laurel Awning. Steve and Andy did the installation and they are the best craftsmen who really know what they are doing. Great installation and answered all of my questions. If you need an awning, Laurel is the place to go.

Great job Paul and the staff at Laurel Awning! The new awning is perfect and makes the building look ten times better!

Absolutely wonderful service on put-up and take-down by Steve and his crew. Very polite, courteous, efficient, professional. Love Laurel Awning. Have had outstanding service for many many years. Quality product. Kudos to Steve!

We just had a brand new awning put up by Steve and crew over our deck and they really know what they are doing.wonderful experience for us. Professional, kind, and great work. We are very happy indeed and we have worked with Laurel Awning many times over the years. Thank you so much for the good service and for making everything perfect.

Not very satisfied with Laurel Awning. I have called twice to discuss my concerns with a manager and the receptionist takes the info but no one calls me back. My awning started leaking after just a few years and I was told this is likely to happen after being cleaned. This year they mistakenly cleaned it again although I specified on the contract I did NOT want it cleaned so I asked if they could throw in the water repellent which I never heard back on and now it is leaking worse. Defeats the purpose of an awning if everything underneath gets wet when it rains! Very disappointing and poor customer service.

For over 10 years Laurel Awning have made and installed our fabric summer awnings and our winter plastic porch enclosure. Their work has been excellent.the lead installer, Steve, has been exceptionally skilled, calm, excellent communicator, and efficient. From year to year he remembers the details of our installation and is a pleasure to eork with. He has set a high standard and Laurel Awning can be proud of the product and service they provide.

Laurel awning was very professional and friendly when they put up our awning. We had them put it on a specific week and it was there right on time.