Laurel Pediatric Associates Inc, Johnstown PA

I will NEVER recommend anyone EVER to Laurel Pediatrics.
Maybe if your kid only goes for annual check ups. But if your child needs everyday medication and med checks every month. DONT DO IT!
They ALWAYS "forget" to call in his meds.they NEVER return phone calls. Aiden has gone SO SO many times without his medicine. Which if you have a kid with adhd, ODD or anxiety. You know what it's like to go days without those meds. Or sleeping medicine. Where he literally won't sleep without it. Then he's sick as a dog the next day. Or you have to keep him home from school.
We have officially switched to a new place. But I want to warning everyone. ️ ️️ oh.and when they call and cancel appts on us because the Dr.is no longer available that day. But then tell us we had a no show and we better make sure not to miss the next appt. When we had a voicemail for proof of them canceling. Sorry angry momma rant over!

Nice drs and front end people. But when calling for a nurse they don’t call back. Ive been waiting for almost a week and no call back. And ive been calling everyday. I am pulling my kids out and going else where.

Doctors and nurses are really friendly and were always really professional. The billing department and front desk people are extremely rude. Everything saw a few on their cell phones. They also sent us a bill to try and double dip us even though they scanned our insurance card and when we called they took care of it. Please be wary! Wouldn't really recommend because of the front desk

Great doctors here. Friendly and quick. They don't rush you out though, they listen to what you have to say and do a good job taking care of the kids.

Suggested over the phone to bring my 4 year old with classic uti symptoms and history in for a sick appointment to straight cath her because she can not clean catch in a cup. Refused to prescribe a broad spectrum antibiotic after 4 days of trying to get a urine specimen. After becoming so frustrated and not being taken seriously as a mom and nurse myself, I informed them we would be switching pediatricians. Their nurse called and left two voicemails suggested she go to the ER for IV therapy (due to the decreased output which is normal with urgency and utis-so no) and then that they spoke to the doctor who would like to culture the dribbles of urine prior to treating. I honestly doubt antibiotic resistant utis in 4 year olds are sooo rampant that you couldn’t just send a script in and give her relief-in my opinion they don’t care enough and I expect more for my kids.

It would be helpful if they would actually answer their phones in a timely manner.

The actual doctors and nurses are very friendly and helpful and thats why i continue to go, but the scheduling staff are impolite and give me the impression like Im not welcome there. Never seen the scheduling staff smile, say good morning or even hello. Its 2019. Is this America?