Ledges Hotel, Hawley PA

This place was INCREDIBLE. We came here for our minimoon and we were absolutely blown away by everything. The scenery is gorgeous, tucked away from the hustle and bustle of everyday life, prices were astounding, we had a huge suite that we really did not need but enjoyed anyways. The staff was exceptional. There were things to do in the lobby, board games and a fireplace, and the restaurant just downstairs. I would really love to come back.

Great place except for being noisy which I can't blame the hotel they had a wedding the first day there.

This was a pleasant surprise. Ambiance was casual it had a backdrop of nature and a small waterfall. It feels like your in a tree house. The restaurant is surrounded by trees and ledges of rocks.

My wife and I went to Hawley last week for a two night “getaway” as a break from the sense of limited travel still in place due to covid concerns and seemingly persistent airline travel problems. We chose the Ledges in Hawley as another selection from Select Registry, the online network of charming, historic inns we have used in the past and have always been delighted with the properties on their list. Unfortunately, this visit had a rather negative beginning.
The Ledges is an inn created from the building that was previously a glass factory, hence, the name of their restaurant, The Glass. Well, whether from some earlier photos or descriptions, we knew that the building was located on the edge of some “ledges” which, essentially, are rocky outcroppings that formed a limited but still significant chasm, with what we thought would include an attractive stream and generous waterfalls. However, when we checked in and looked at the overlook of the property, there was hardly any water, just large, irregular, overgrown rock ledges with a barely discernible trickle of water visible from the check in office! Then, since the property was built on the side of the hill, our room on the first floor was in the hillside of the building surrounded by shrubbery to the extent that it was so dark and closed in that it gave my wife a sense of claustrophobia! It was so much so that I went to the front desk to see about cancelling our reservation. Then, however, the joyful and deeply positive aspect of our trip began.
First, the hotel manager on duty, Patricia, expressed immediate concern with the reaction of my wife and offered to do anything to help, including cancelling our reservation. She also offered us any available room on the “ledge” side overlooking the stream bed. Unfortunately, I discovered that those rooms were suites consisting of two floors in which the bedroom was in an upper level accessible only via a narrow, metal circular stairway! Not a good alternative for a wife that was already feeling ill from the effects of the ground level room. When Patricia learned this, she offered to transfer our reservations to the other hotel in the Ledges management system in Hawley, the Settlers Inn. So, we went there, met the duty manager, Kevin, and discovered another wonderful, supportive and personable staff member who introduced is to the available rooms, and registered us when we discovered the delight and charm of the inn. We then proceeded to enjoy our two days stay at the Settlers, taking advantage of their very nice included breakfast in their charming restaurant. It also offers a warm and comfortable lobby/lounge a bar, outdoor dining and a beautiful array of surrounding gardens obviously prepared for outdoor events. Since it was in town, we enjoyed walking around Hawley, an historic little town with a varied history that continues to create events and activities to support what is obviously an important tourist business for the town.
Finally, we returned to The Ledges to have dinner at their unique restaurant, The Glass, and had a wonderful evening. While we chose an indoor table, they offer outdoor dining with various levels some of which have very nice views of the small waterfalls that do exist. Then, as advertised, it offers an array of small plates of cuisine designed for sharing. And, again, the bartender, Bobby, was another staff member whose personality and kind nature contributed to our evening as well as Mike, the delightful waiter that served us and was the son of another delightful manager at the Settlers, Aishah.
So, bottom line, while we had some initial adverse reactions to our visit, rest assured that both the Ledges and the Settlers offer wonderful, unique and charming settings for a picturesque, historic setting that is safe and supported by an amazing staff.

We visited The Glass for dinner. This place has a beautiful location, ambience, great service and good menu. Although I took one star off for limited choices for main course.

Didn't stay but the view alone, is breathtaking!
Will return for dinner and drinks in the near future. The hotel clerk was very friendly and inviting.
The reason why I didn't stay is because I live around there! BUT, I will recommend this hotel to my friends.

The best thing about this hotel, once you find it, is it's location and the waterfalls. And if you're willing to pay the stiff price of a very small room, with marginal and tired furniture and carpet, combined with an indifferent staff, then this is your place.

The falls are very nice, but in that area there are a few falls that don't come with this price sticker, they're free.

And to add insult to injury, checkout time is 11: 00AM. We were having breakfast at their sister hotel, the Settler's Inn (highly recommend this hotel) and called over to Ledgers asking for a late checkout, to 12: 00PM, and were told it wasn't possible.

I would also like to add one last observation. The bathroom is also small, with a shower that only has an overhead fixture, so get ready for wet hair, unavoidable. And there were no shelves or other way to place your own shower gel/soap. You have to use the floor.

And this tiny room was not cheap. Way overpriced for what you get.

Beautiful converted factory campus:) Restaurant, hotel, Cafe & local vendors market all within walking distance of each other. Lovingly restored, beautifully appointed

Ledges Hotel is a nice place to stay at if seeking a quiet or romantic getaway. The view is lovely by the water fall regardless of the different seasons. I have stayed here a few times but my recent visit left me a little disappointed because the Glass restaurant was amazing, however, their menu has changed and the food was no where how it used to be, which was worth a thousand stars. Nice employees and respectful. I had the sliders and they were alright nothing special about it, I felt I could get the same from a TGIF. Had the papa's brave, it was just potatoes with ranch and some tomato paste on top, and 1 egg came side by side on a mini cast iron pan and because it was so hot the egg over cooked. The 12 oz ny strip steak did taste good, but the plate it was set on was not ideal as it made the steak cold. Also, tried the BLT lettuce wraps and it was good but the tomato paste again was not good, and only took away from its potential. So in all I would stay at the Ledge but I would step out to other restaurants in town. For restaurants off site I recommend The Ridge Restaurant.

The marketing was done so well which is why I wanted to give this boutique hotel in Hawley a try. My room on the first floor was about 117 sq/ft (approx. 13’x9’) for over $200 per night. I happen to have a tape measure since I in the housing business. Bathroom was fine but the sleeping area was small (as opposed to “cozy”). The lobby and waterfalls were nice but the actual room you paid for was disappointing.

The Cocoon coffee and bakery was not well stocked and like the Ledge Hotel, well marketed but does not match its reality. It’s a one and done for me in this place. Maybe in their peak season they are better…I hope.

Such an incredible place! The location is absolutely gorgeous, the staff was very nice, and the room was fantastic! Highly recommend.

Front desk was rude and she should consider a different job cause it’s obvious she doesn’t know the definition of hospitality. FYI I believe her name was Ashley if the managers are reading these reviews also the room was filthy cold and very small. Dropped 1 grand at this hotel for no reason such a shame, but won’t go back again for sure.

A great stay! We came in winter, but the area was still beautiful. Glass has just been remodeled, and the environment was great, but I feel like the staff didn't quite have everything down yet.

From check- to check-out the staff there are all extremely nice! They set the stage for a nice quite getaway. If your looking for a scenic quote getaway during winter season this is the place. Get a room with a view of the frozen Falls. Worth every penny!

This hotel was a delight. (We stayed in the "best room" with the jetted bath tub) The kitchen was better supplied than many Airbnb's that we have stayed. The place was clean and so very comfortable. We had a great time with some really nice perks of a fireside cocktail tasting, breakfast at Settlers Inn and Dinner in Glass. Will certainly be back in the Spring/Summer to see the falls in those seasons.