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Leonardo’s Pizza & Pub, Chalfont PA

Address 4 N Main St, Chalfont, PA, United States
Categories Pizza Restaurant
Rating 3.1 17 reviews
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Leonardo’s Pizza & Pub reviews

17
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Emily
November 23, 2023 4:50 am

My family and I went to Leonardos on a Saturday at 6: 30pm. First we stood at the entry way for 10 minutes waiting to be seated. The dining room was barely occupied and they had one waitress serving who ignored my family for over 15 minutes and never once acknowledged us or took a drink order! This business was not busy either! And the people next to us told us how rude the waitress was and how she made them get their own drinks! My family left at this point. I am highly disappointed and DO NOT recommend as the service is not there!

Jenny
November 20, 2023 12:22 am

I sat at the bar and watched the game. Dug was our bartender was very funny and hospitable made a cocktail on the stop for my friend and it was truely amazing

Andy
November 18, 2023 3:20 pm

I'm very pro-small business. Check my prior reviews - mostly positive. But this location is brutal from a service standpoint. Got a seat immediately, then waited 15 minutes before anyone even looked at us (despite the bartender being 5' away). When we finally hailed a waitress, we waited an hour for a pizza (the kitchen "lost the ticket" according to the waitress). During that time, we saw at least two other patrons walk out due to not having been served. Gotta go before ya know, but take my advice - dont go (or go for takeout only, you'll probably get our pizza).

Jerry
November 02, 2023 3:08 pm

Bartender Patty is great, so sweet and makes us feel at home. Has to be the best pizza in town.
As for her replacement bartender, he sucks, Mr no personality who would rather be on his cell phone texting then serving customers.

Charles
October 30, 2023 1:04 am

I can’t leave a rating for the food because the kitchen was unable to make us the Chicago pizza on their menu that we had ordered. If you put a picture of a Giordano’s style pizza on your menu, and come out with a pan pizza, you should expect that your customers will be disappointed that you brought them what’s essentially a completely different meal. Who put together the menu, and why didn’t they consult the kitchen before ordering what I can only presume are stock photos of different food for the menu (and why didn’t they actually take pictures of their own cooking) ?

Waitstaff was very busy, so I won’t fault them for being slow, but the waitress was pretty bad. She gave us attitude when we said we were ready to order food as well when she came for our drink order, saying “we were trying to order before she was ready. ” OK, I guess. She did take our order, but this was the first sign that we might have a situation to manage just to get what we asked for. She came back 15 minutes later and told me she forgot what we ordered, and then after we told her again, she came back a few minutes later with the wrong drinks.

Management was running the food out since they were so busy, so when I showed the manager that what I ordered and what was brought out were different things, he said he’d check with the kitchen, but 20 minutes later when our waitress showed back up to ask us how our pizza was (which was sitting untouched). We explained that what they brought us was not what was on the menu, and we asked if they could take it (still uneaten) off the bill. She said that would be fine, and I said I’d pay for the beverages we ordered.

We walked up front to settle and pay because we had already waited long enough, and after a minute or two, the manager who had forgotten about us came out of the kitchen and assisted with removing the pizza after we said we already spoke with the waitress about it. He was apologetic and understanding much to his credit, though I’m sure his hair was on fire from the surge of business that they weren’t equipped to handle.

Leonardo’s food quality was atrocious when they were in their old location, but I wanted to give them another shot. I got a takeout slice once from the new location which was pretty decent, so we wanted to give them a shot in hopes that they had made positive changes overall. Short story: they didn’t.

I get the distinct impression that the owners are out of their depth and have been relying on consultants to teach them how to run a restaurant/bar at this scale. Unfortunately, between staffing issues, photos of the wrong food on the menu, and what was a subpar experience even apart from all of this, I can’t see myself going back any time soon. MAAYYYYBE for a drink sometime.

They have a liquor license and do takeout, so all is not lost for them, but with so many better restaurants in the area, I’d recommend looking elsewhere if you want a meal that you don’t have to manage at every step of the way.

stephen
October 23, 2023 5:46 pm

Guiness fantastic food fantastic service by Douglass fantastic al I can say is fantastic

Sharon
September 23, 2023 2:32 am

We thought we would go check it out since it’s new to Chalfont. I absolutely loved the Leonardo’s salad! We got an order of fries that were perfect, and I’m very fussy about French fries. Steve got wings and loved them too! It’s beautiful inside the dining room. The service was great. Love that it’s close to home.

Kim
September 18, 2023 10:17 pm

Had a quick dinner here tonight for the first time since opening (we were always takeout customers at their other location). The food was great. Beers really cold. Great service. Nice people! Look fwd to going back and enjoying a Pumpkin White Russian the bartender told me about!

Dawn
September 17, 2023 8:26 pm

I really wanted to like this restaurant because we need a good restaurant with a nice atmosphere in the area. The restaurant has a nice atmosphere, however, a veggie wrap took 45 minutes while I was the only person in the restaurant. Not only did it take 45 minutes, but the chicken was inedible and the flavor of the vegetables were bad. I would not be writing this review except for the fact that my bill came to 18.50 plus tip at a sub par pizza place for a veggie wrap and a fountain seltzer for lunch otherwise I would’ve just written it off to a bad sandwich that took forever.

Big
September 11, 2023 5:43 pm

Service was friendly.
Moved to their new location at the old Pop Inn~

Really wanted to like this place.

But there were quite a few No-No's for me.

#1 They do not honor their coupons
Why have them in circulation if you're not going to honor them?

#2 Nowhere did I see a "visible" sign that they charge you extra for using your credit card. I wish they at least told you when you paid so I can have the option to pay in cash instead

#3 The food "looked" good. But it was a bit underwhelming.

Yes pizza is pizza but if you've had enough of it, you do know there is a difference.

The Chicago I give a 6.5/10
The New York I give 7.75/10

Dr.
August 31, 2023 12:29 pm

Good service. New location. Got the chicken parm sandwich with fries and a plain slice of pizza. Lynch time easy to get a table. Nice friendly staff. Stop in for a slice if in chalfont pa

Ronald
August 19, 2023 4:59 pm

New and refreshing spot in the center of Chalfont. The menu has a lot more than just pizza. A nice Manhattan and an order of meatballs is a good choice for a quick bite and to enjoy the good juke box music or watch sports on multiple flat panels.

Red
August 08, 2023 8:38 am

Chill, decent pasta, large menu choice beyond pizza. Full bar with many beers on tap. Still miss Pop Inn, but not a bad place to grab a quick bite.

Jeffrey
August 04, 2023 12:51 pm

First visit since Leonardo’s took over the old Pop Inn/ Borghi’s. My wife and I were very impressed. Service from our server Melinda was great. Food was excellent. Properly prepared with a nice portion size. Prices were reasonable. Food and wine. They could use some art on the walls but they just opened so they get a pass on that. It was a bit noisy when we first arrived. I could not here our server and neither could my wife. Was nice and quiet towards the end as most people had cleared out.

chris
July 29, 2023 6:27 am

Ate at the new location, old Pop Inn, for first time and was very disappointed. I realize that the first several weeks of a new business are never that great, but this is the same business in a new location. It took my family of six an hour to get our meal in a half full restaurant. Everyone was in the same boat. When the food finally arrived it was not per the menu description. My daughter ordered a Greek salad which arrived with no dressing and green olives instead of pitted Kalamata olives. She got her Italian dressing 15 minutes later. They had no Greek dressing. I ordered the Barrichello Sub with Chicken, portobello mushrooms, provolone cheese, garlic, and roasted pepper. I received the sandwich with button mushrooms. The poor waitress was obviously young, new, and inexperienced because she didn't know the difference between green, black and kalamata olives, nor portobello or button mushrooms. She told me the kitchen was "running out of food"? I returned my sandwich and ate the other half of my wife's balsamic chicken sandwich, which was not bad. My son ordered a cheese steak with extra cheese, which came without extra cheese. It's a shame because I have enjoyed Leonardo's food when ordered for delivery from the old location but this was a major disappointment. None of the waitresses seemed to know what was really going on. Hopefully just growing pains which improves with time but something that definitely needs to be fixed before I go back. The mix of bar crowd, takeout and restaurant is a dynamic that Leonardos will need to figure out.

Rob
July 22, 2023 5:06 pm

Wanted to check this place out. Tried calling.they don't answer the phone. Is it even open?

S R
July 18, 2023 1:13 am

Once again ordered online with Beyond Menu and our order was never delivered. 3rd time in the last year. Done with you folks. Was a regular customer for over 10 years.

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