Liberty Tax, Bethlehem PA

Had a good experience. My tax preparer was knowledgeable, and helpful. Would recommend them.

Michele is excellent been going to her for 8 years and never had a problem so if ur looking for any one to do ur taxes go to michele from liberty tax on broad st she is good and awesome will never go to anyone else

I would highly recommend Libery Taxes. They are will Informed and very courteous. They have been doing our taxes for years.

I would not recommend this place at all as this is our 3rd time having issues. As a professional accountant, there shouldn’t be errors dealing with anyone’s money. Especial if your charging 500 plus per an individual. COVID-19 has been tremendously harsh to everyone. I had mine done along with my son. We both were specifically asked did we get our stimulus, our answer was yes. The accountant put zero in the box. Which indicates I never got my stimulus. Which was completely wrong. The IRS took a chunk of money out of my return. I think it’s only right if that money is returned bc the accountant made the error. They are also holding my son’s return. I pray this is not a gimmick bc they get their money either way. We never had these issues with Jackson Hewitt at all. In addition, my friend return was for 1000 they still was charging 500. The lest your return, they should charge less as well.

Extremely not happy. When I went over a month ago I received an email from Liberty Tax telling me I should have my return by February 28th of this year. IM STILL FREAKING WAITING. MY BILLS WONT GET PAID WORK HAS BEEN REAL SLOW IM ON THE VERGE ON LOOSING A LOT BEHIND LIBERTY TAX. NEVER AGAIN WILL I GO THROUGH YOU. I didn't even want to give you a star but had to inorder to post this message.

These guys will not take responsibility.
They refused to let me know that CA refunds won’t be possible. I explained to them earlier that CA took my taxes while I never lived there and they agreed that I might get a refund of what was paid to them and then pay my taxes as appropriate to PA.

They made sure I signed for them to finish the job, got their money and then letting me know there’s nothing they can do about CA taxes.

Take your stuff elsewhere!

I was recently widowed and very close to closing the sale of my home when my realtor called and said I had to clear outstanding IRS liens. WHAT!? !

I was in hysterics when I called and spoke to Michelle. She was calm, comforting, super-professional, and knew exactly what to do to research the problem and create a solution. Michelle gave excellent, clear instructions and really helped me out of a jam.

Turns out the title officer needed a letter stating that there are no liens. But, by the time that message went from him to his assistant, from his assistant to my realtor's assistant, from the realtor's assistant through my realtor to me, it had morphed into 'clear IRS liens'.

Two things: (1) I'll know to investigate further before getting upset, and (2) ALWAYS use Liberty Tax Service in Bethlehem! Knowledgeable, professional and super-helpful, I can't recommend them enough. Thanks, Michelle!