LongHorn Steakhouse, Pottstown PA

Excellent service! The entire staff was very very nice! Ashley was our server. She was absolutely amazing! We did not have a wait to be seated. Even if we did it's a part of restaurant culture these days. What I'm saying is for everyone to please be patient if there's a wait to be seated or a wait to get your meals. Most staffs are giving it all that they can. Be patient be kind. Appreciate those who are putting in extra time in the service industry.

Stopped here after a softball game, went here specifically to get a steak. Wasn't too crowded which was nice. Food came out as expected. The food was good as expected. Nothing really stood out just consistent quality. The streak was a little under cooked compared to what I requested but it was still well enough to eat without issue.

Waitress was very nice, food, I asked for the outlaw ribeye, medium well, but what I got was a burnt to a crisp steak on the outside and a blood red steak on the inside. Waitress ask if I wanted it sent it back but as burnt as it was on the outside I feared anymore cooking on the grill would of made it taste much worst. I was there 6 months
ago and everything was great!

First time I had the parmesan crusted chicken and it was fantastic. I highly recommend it. The waiting staff was very good as it has been when we have visited the Pottstown location.

This place is horrible. 15 minutes before even being acknowledged for a drink. Food ordered and came out not how I asked it to be cooked. Bloody is not well done for a steak. Not a very good place for a dinner

Joined the wait list at 5pm, said it would be 30 min wait. Arrived at 515, checked in with hostess and was told I was third in line. 40 mins later I check back with hostess and was told they don't know what happened, but I was removed from the list. But the kicker was they told me I had to now wait 40 mins again since they just put me on the list and there was nothing they could do. Won't be back here again. Happy Father's day to me.

Waitress nd Manager were both exceptional. We were not impressed with the food. Small, thin NY Steaks, Soup tasted sour. Salad was best thing about my meal. Not worth the money.
Thumbs Down For This Place.

Had good service, but food has no flavor. Had a steak, very disappointed if I wanted hospital tasting food, I would check myself in. Also the place had a weird smell. Almost smelled like raw sewage. Won’t be going there again

Went on Wednesday for our anniversary and I think it was the manager a lady with a yellow blouse. Very rude after we said thank you before leaving and she made eye contact but ignored us. The waitress was also new and she would at least acknowledged that but she didn’t. Ended up paying more than expected because of her knowledge of the menu

WORST dining experience I've had in a very long time. I wish I could give ZERO STARS. Last evening, Sunday 2/20), I ordered a medium-rare steak and a sweet potato with nothing on it. Instead, I got a well-done piece of rubber and a potato swimming in butter and cinnamon sugar! I was able to scoop out most of the sugar and butter and my steak was replaced with a barely med-rare. I had to eat the potato by itself before it got cold and then my steak while my friend watched because she was already finished. Furthermore, she ordered sauteed onions with her steak which tasted horrible and could not be eaten. Our waiter was polite enough and apologized, but nothing was corrected on the bill. Regardless, we left a tip well over 20% because we felt it wasn't his fault that the kitchen was so incompetent. When I choose Longhorn it's usually in the Allentown area and I've never had a problem. My friend lives in the Pottstown area so we tried this one. Needless to say, we will not be returning to the Pottstown Longhorn!

Buttermilk chicken sandwich is as good if not better then the fast food chains. Service was great. Definitely will be back.

Staff was very friendly. Restaurant was clean and peaceful. Our food came out quick and hot. The white cheddar stuff mushrooms were my favorite and they were outstanding. Definitely a must have!

Had a bit of a wait, but with it being a Saturday night and having 9 people wasn't a surprise. When we were seated the manager apologized for the wait, stating he's never had so many big parties come in around the same time lol. We had a waiter and also a waitress wait on us, which was nice. The service was awesome and the food was delicious! Never a disappointment when dining here!

I had a great experience here. The food was great, Evan was a fantastic and attentive server. I will definitely be back.

Service, Christopher, very good.
Had loaded potato soup, outlaw ribeye, (which we split), w/ salad, all of which were excellent. Our baked sweet potato was large, but could have used 15 min more in oven. We were there early, 5: 15pm. The large version of the perfect margarita is not only good, it's a great buy. Because it was my birthday, they gave me a free strawberry shortcake.

Hit or miss. I don't liked to be rushed. If I don't tell them not to bring everything out at once they would bombard you with everything. If I wanted fast food I'd go to McDonald's. Order as you go. Just sayin

Food quality and service kinda vary, I'm guessing it depends on whose working. I've never had a bad steak there but they don't always cook it the way you'd like and sometimes the ribs are pretty dry with not much meat.

My wife had the strawberry grilled chicken salad. She enjoyed it. I had the shareable chicken wings and a dinner salad. Very good! My wife is very pleased that they fixed the ladies bathroom odor problem. It wasn’t very pleasant the last four visits. Good thing cause I really like Longhorn. We almost didn’t dine here because of that. Happy wife… happy life!