Lowe's Home Improvement, Chambersburg PA

This is a great Lowe's to visit. I was there early on a weeknight and it was not crowded. Clean, well stocked, had just what I needed. Will definitely come here again.

I ordered a window A/C online for store pick up, not realizing that I could go to the store and buy one quicker. I drove to the store and explained the situation. The customer service person was very understanding so she just cancelled my online order for me and showed me to the A/C section of the store. I found the same one I had ordered, bought it, and now it's installed.

They have quality mini fridges. One I still have after 10+ years and the other I just bought and I can barely tell the difference. They lack a little variety in what you can choose from, but this makes up for the combination of quality & cheap price you get.

They told me that they would get me a Tarot shovel for roofing order it and they never came through 3 weeks later

We are there every week. We put up a deck, gazebo, patio, and an outside fire pit. Only wish they had a Lowe's in Shippensburg so we wouldn't have to travel the 30 min drive.

We went here multiple times for home improvement projects. Found everything we needed every time.

Polite and professional, big thanks to Stacy for helping me find the tools i needed for the job i needed them for.

We just stopped by to get a new toilet seat. We checked out the mud room runner rugs and purchased a tube for overflow fabrics. Organize and clean. Lowes makes it easy.

Edit as of June 14: I came by for some fertilizer, and was pleasantly surprised. All the plants looked lush & healthy. I guess they got someone more diligent to look after them.
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I came to this location after a bad experience at one in Hagerstown. The price of 4 for $10 is pretty good for starter plants. So I had to give it another try.

In the end, I found 4 plants, but it wasn't easy. The sale rack was badly picked over. Only about half of it was stocked. The plants they did have were wilted & halfway dead.

I told the cashier they needed water. She said she'd told the person responsible a couple days ago. The response was "I just watered them on Wednesday! "

Note to Genius: plants need water more than once a week. This person's supervisor needs to get on the stick, too. Evidently neither of them could be arsed to take a look at the plants once in awhile.

Terrible, both in terms of plant care & customer service. They only kept one star for actually honoring the sale price. That puts them ahead of their counterpart down the road.

They had what I needed for the project. Friendly staff, very helpful in finding everything that I needed, and with check out. Thank you for your kindness.

Needed Fasteners for treks decking, ask associate for help. She said we must be out if they aren't over where I looked. Went to the app.they had them in stock. Placed an order for pick up on the same day, but now I'll have to make another trip into Lowe's to get them. I wish the associate would have taken a little more initiative in helping me find them the first time.

So weird how they pick and choose who’s military cac to accept for discounts. My husband comes in to buy items for his project, shows the lady his cac, and she says it’s not valid? As someone who CURRENTLY serves in the Army with a VALID cac he should’ve gotten the discount.

2 or 3 different employees helped us find what we were looking for. One of the employees was Gabby, I believe, she said. Very accommodating. They seem to be better staffed than other stores.

We puchased a Whirlpool washer less than a year ago and have had nothing but problems. The first couple times they fixed it within a few days. Now we are 3 weeks without a washer.whirlpool keeps giving us the run around and claims they cant find service in our area. Even though Lowes sold us the warranty and washer they just told me its our problem not thiers. We are at a point of buying another washer. Will never walk in LOWES again

They are a business, so they want to make each square foot bring in as much money as possible.
In doing so, they are cutting back on basic needs of a builder or home owner. They no longer stock the smaller less expensive parts, instead they use those square feet for larger more expensive products.
I don't blame them but they put the small hardware stores out of business and now the basic parts are only available from Amazon.