Main Line Center For Oral Surgery & Implants- Dentist in Philadelphia- Dentist 19004, Bala Cynwyd PA

Was thinking about coming to this place but I keep seeing reviews for INSURANCE FRAUD so I won’t bother

After the consultation went nowhere got a health clearance from my Dr as they asked.but yet still wanted a ecograhm of my heart? What really to extract a tooth? A 49 year old construction worker facility maintenance.and had couple teeth pulled the last year or 2.on no meds at all. Blood pressure is nearly perfect.only took about 10 calls for a month to get a call back to determine they won't pull one tooth without the eco. Yet I go up and down 4 stories of stairs 20 plus times a day.with no problems.my Dr said that it was outrageous to ask for that.

The surgeon I saw was incredibly kind and comforting, which I greatly appreciated. However, I am almost positive the woman at the front desk is running some kind of scam on Medicaid patients here.
I have dealt with insurance difficulties before, but nothing as absurd and nonsensical as what I was put through here. I was jerked around so much, from the time of my consultation one month earlier, being told my insurance kept coming up as ineligible and “cash” payment. I have Medicaid! That’s literally impossible. I was sent in circles with no solution and every time my insurance company tried to call, which was multiple times with different agents, they were unable to get anyone on the phone. The receptionist promised she’d get it sorted out by the time I had my procedure scheduled, then called me the day of to say it was coming up as “cash” and ineligible for insurance. Once I showed up and mentioned it is illegal to charge me if I’m covered, she acted like she knew that and wasn’t previously suggesting I could pay out of pocket. Then, when I mentioned it felt a bit like a scam situation, she got REAL defensive and very rude with me. It wasn’t until then that she asked if I wanted her to email the eligibility department. Why had she not done that before, I wonder? All she kept telling, me up until this point, was that she had no control and has no way on contacting corporate. Funny thing, she “got a reply” within minutes and suddenly I was eligible. BUT only for 1 of my 2 wisdom teeth, because of some code or referral issue? Which makes no sense. And that the other tooth was still coming up as “cash” leading me to believe she was hoping I’d opt to pay for the second tooth out of pocket. Thankful the “covered” tooth was the only one giving me excruciating pain. I will certainly be going elsewhere for my next extraction.

**Update: my insurance just confirmed that there have been NO forms submitted for claims or authorizations

Everyone was polite and patient with each visit. The staff was eager to answer any and all questions I had.

My name is Nathan Gonzalez and I have to say This establishment is totally professional, my dentist is the sweetest person and incredibly professional. I had anxiety twice having to remove my wisdom teeth while being awake! Yes awake twice! And my dentist took the helm and was very quick and straight to the pony, I was in and out! This is the place to get your teeth checked. I will always return to this place from now on for check up and now has my buisness for life! Thank you!

Best experience ever, staff and doctors are professional and the atmosphere in the office is very nice. If you have fear of the dentist, you all know what I am talking about, this is the doctor that you will want to see. Your visits will be a pleasure.

The customer service at this facility is reprehensible. Everyone is rude or snide or condescending. The receptionist is particularly ignorant. Do not waste your time or money at this depressing building. The physician is even rude. I do not know what is going on there, but be warned.from the time you open the unmarked door until the time, hours later that you leave, you will be totally depressed. This is a cautionary review.

Worst experience. The color of the crown was completely different than what was chosen and they rejected the change. Also they charged my insurance twice which the second one was 4 months after my visit. I called them and they told me that they charged me twice intentionally and they refused to return the money back. I’ll make sure to report insurance fraud to my insurance company.