Members 1st Federal Credit Union, Harrisburg PA

Horrible customer service I received regarding an overdraft because money as taken out erroneously.company returned it.so bank shoul remove any fee that dominoes my account to receive a fee they wouldn’t do that at the branch went home called customer service returned all fees to my account

Also the Saturday til 2 bring them back aheesbuninly have one late night til six just trash the people hat get out at 6 and then u close Saturday at 12 Horrible

Terrible. Limited hours. NO PHONE SERVICE after 6.00 pm or after 12.00pm Saturdays.none on SUNDAYS. Severe lack of, Banking information available

This credit union is a discredit to the community. It has the worst service. Their people do not know what they are doing. It takes forever to reach them. And they are always making mistakes on my loan account. It is a horrible, horrible place to do business with. Do yourself A favor and find a real bank with competent workers.

Over draft for 20cents they charge me 54$ I think I still had 7 dollars on my card but they lied said I overdraft 20 cents

These alleged branch appointments are a joke. If you need access to your money good luck unless you need 10,000.

I need a letter from Members 1st the customer service rep that I just interacted with was demeaning. She was kind enough to offer to close my account when I explained I needed a letter to have money sent to PSECU!

Normally love Members 1st but how a company responds when there is an actual need for help is very telling. Guess you told me Stacey!

Every visit to this branch is a pleasant experience! Telkers are very friendly always smiling courteous and do their jib very well!

Friendly and very helpfull staff in a safe and clean environment.