Mervin Zimmerman Inc., Lititz PA

I have employed Mervin Zimmerman for both plumbing and heating in my home. They have installed and maintained a UV light and softener system for my water and a heat pump for my heating and cooling. I am confident in their abilities and appreciate their dedication to an excellent level of customer service. Their field technicians are prompt and respectful and I would highly recommend them.

I have for more than 20 years, depended on Mervin Zimmerman’s services with plumbing and Heating & A/C needs. All services good, dependable, and at a competitive price!

Great quality products. Had what we wanted in stock. Sales rep was very knowledgeable, helpful and personable. Thanks for providing product and answers we needed!

Thank you so much for the quick response. Very happy with the service and professionalism! Well done, no pun intended.

Dealing with the folks at Mervin Zimmerman is so easy. Once call and your needs are handled!

Great customer service and the technician was on time and very knowledgeable. Fixed the issue.

Thank you for your amazingly quick response and attention to detail… we are so appreciative.

We use Bath Barn for all of our projects and we are always pleased with their work and attention to detail.

Provided concise and honest information on AC unit needed.
Installed unit in a timely and professional manner

This company is
great.
Pleasant,
engaging,
professional staff.
Their
Work bids are detailed and fairly priced!
Great
value!

Installer was friendly and we love the faucet that we chose. However, it appears something abrasive was used around the holes through the countertop and it damaged the finish. Not too happy about that!

I have used Mervin Zimmerman for my plumbing and a/c service needs for the past 20 years and they always do a great job for me.

They always do a good job and they don’t try to take advantage saying things are wrong that aren’t.

Air conditioner yearly check up. Tech arrived on time and completed service quickly. As always, a good experience.

Was referred here to replace a water softener. The team was incredibly responsive, fast and professional in getting it all done very quickly. Would use them again for any plumbing needs. Great job!

Tom was very efficient, professional, and honest. I was very satisfied with the job he did!

They have been our Plumber for over 40 years. Never had any issues with their pricing or service.

Master Bath - Total Renovation
Very pleased with all phases of the project as well as the final results. Project was very well managed with good communication throughout the project. The completed work reflected a high level of skills being performed by all the workers.

The service this company provided was incredible! Same day installation and the service guy was wonderful.very polite & really worked the whole time he was here. We had called another installer but it would have been at least 2 weeks before they had the heater we needed. A+A+A+ in our book!

They installed a gas furnace without a flue liner, reduced the size of the exhaust vent from the unit to the chimney (you never get smaller down the line), and did not inform me that there were other options, now I have an unsafe condition of venting and continued deterioration of my historic brick chimney. This was a few years ago and I have been looking for some way to remedy the situation with masons and chimney sweeps. A flue liner was originally part of the scope. I had even asked multiple times if it would work in the old house and they said they checked and yes, and then informed me once the installation was complete that they didn't put in a liner. Well, two other contractors I had out to install the liner after the fact said the chimney is just too small and that should have been brought to my attention before the install. Now I know that I could have upgraded to a more efficient furnace that could direct vent out the wall thru PVC pipe, but Zimmerman never suggested that option. They just should not have installed that system as they did. Now I'm stuck with the original $9,000 bill, hundreds $ to patch the damaged masonry, and potentially another couple thousand dollars to replace the furnace AGAIN with a higher efficiency model that does not require a chimney to vent. What an absolute waste of money. I went with Zimmerman based on price but now regret it. Also had them totally botch a washer installation upstairs, destroy my wall, not patch it, and resulted in draining water out the side of my exterior wall onto my neighbor's roof.