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Metro by T-Mobile, Levittown PA

Address 153 Levittown Pkwy Ste 6 Bldg C, Levittown, PA
Phone (215) 547-7100
Hours
Monday10:00am-7:00pm
Tuesday10:00am-7:00pm
Wednesday10:00am-7:00pm
Thursday10:00am-7:00pm
Friday10:00am-7:00pm
Saturday10:00am-7:00pm
Sunday11:00am-5:00pm
Website metrobyt-mobile.com
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 3.3 7 reviews
Nearest branches
Metro by T-Mobile — 7110 New Falls Rd, Levittown, PA, United States
Metro by T-Mobile — 4002 New Rodgers Rd, Levittown, PA
Metro by T-Mobile — 230 Bristol Pike, Bristol, PA
Metro by T-Mobile — 9 Bustleton Pike, Feasterville-Trevose, PA
Similar companies nearby
Metro by T-Mobile — 410 Main St, Johnstown, PA, United States
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Vip Wireless — 1366 Ford Rd, Bensalem, PA

Metro by T-Mobile reviews

7
Sort by: date highest rated lowest rated most helpful
user
August 02, 2023 10:05 pm

THE AREA MANAGER WAS SUPER HELPFUL AND PATIENT WITH ME AND OTHER CUSTOMERS THAT WERE IN THE STORE DEFINITELY COMING BACK TO GET A UPGRADE

MaryAnn
July 10, 2023 4:29 pm

I would give zero stars if I could. This place is such a disappointment. I am so frustrated that I bought a new unlocked phone from Best Buy and went to another phone company where I only have to pay $15 a month. The workers are so incompetent here at Metro. The male there was a thief and overcharged. DON'T EVER BUY A PHONE FROM METRO. THEY LOCK YOUR PHONE SO YOU CAN'T GO TO ANOTHER CARRIER. BUY AN UNLOCKED PHONE FROM ELSEWHERE. You can even buy an UNLOCKED phone from online.

user
July 09, 2023 1:55 pm

This place is the WORST! Phone activation was over $100. Bought a phone less than a month ago for my Grandmom and paid over $300 for it. Now there is no activation service and it can only make emergency calls. The store didn’t help and ripped us off. The phone can’t even be used with another company because it is locked to the carrier. They don’t print you a receipt. We were told by one it was sent to email and by another person it was sent by text, but didn’t get either. Thankfully, It was put on a credit card and we can get a receipt that way, but in the mean time there is no activation for a SENIOR CITIZEN who needs phone service.

Princess
July 05, 2023 8:57 pm

What a terrible experience with Metro. They somehow stopped me from sending text messages. This place has cost me $100 of dollars, since I am unable to send text messages for work. When I went into the store for help, no one was able to help me. Every time Metro did something with my phone there were more problems. I tried to get my phone fixed so I could text, and they winded up causes me to not be able to make phone calls. I had to have my son fix the mess up on their part. After numerous attempts, I am still without the ability to text on my cell phone. They also caused me to lose important voice messages I had saved in my phone with one of their attempts to try and fix the problem with me not being able to send texts. I am so frustrated with this place. I'm paying for a service I can't even use. PLEASE HELP! Apparently Metro is too incompetent to help!

Kimberly
June 22, 2023 4:56 am

Gersam and Anthony were very helpful with both issues I needed to resolve.

Colleen
March 10, 2023 7:49 am

Very friendly and helpful staff. Great deal on a tablet. Love our metro service

user
October 14, 2022 4:11 am

Metro in levittown. The assistance that I received was amazing. She was kind. Comfortable and honest. I loved the service and I'm happy w my cell service as well. Thank you METRO

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