MrKitt’s Service Center & Towing, Philadelphia PA

Mr. Kitt’s Service Center & Towing got me in and worked on my car. My car had a lot of problems going on and I had to get it fixed right away due to a business trip. They swiftly assessed my car and repaired in less the 24hrs! Never have had experience like I did with them. They took care of me and had reasonable prices. Definitely will be going back for service! Good people’s and good vibes over there.

Hands down THE BEST OF THE BEST!
My mother was driving near the Rt42/I76 interchange when the back end of her car was run over by a tanker that did not stop. She was stranded, alone and terrified, we called Mr Kitts for help within 25 mins they arrived, hooked up and took her car to the shop, they told her to clear it out because they were confident it'd be totaled (they were correct). This was extremely helpful as she was on her way home to Erie, PA and would not be 'local' to see the process through. Wouldn't recommend anyone else. Thank you all! Amy at the desk was WONDERFUL.she was so calming and helpful!

This place is great everytime I come here Amy at the front desk makes me feel welcomed and the staff is very friendly my #1 place

After taking my car to 3 mechanics in the area, with no hope Mr. Kitt came to rescue! From the receptionist staff, mechanics and the tow yard I can not be anymore thankful for the help. High quality work, staff and care!

Five stars for MrKitt's Service Center. They were professional, honest, and skilled. They tackled my complex issues with my car and delivered exceptional results. Fair pricing and a commitment to customer satisfaction make them the best choice for auto repairs in the area.

They always get my cars on the road again from towing to the repairs they are really the people you can trust

I recently had my car serviced at MrKitt's Service Center, and as someone with limited knowledge about cars, I felt completely at ease. The staff made the complicated service process easy to understand. Five stars for their excellent service and making me feel comfortable throughout the entire process.

I've been satisfied with an oil change appointment, my car inspection/ emissions, brake work and tires. I would return for future work and recommend Mr Kitt's

I would not recommend going them at all! I took my car in for service they said I needed a motor got the motor they put in and when I picked my car up the check engine light was on and the mechanic said he would need to do a diagnostic now I brought the vehicle in with no lights but ok fast forward to 6 weeks later the car starts having and the same issue I sent it in for the first Tim which was check stabilitrac and traction control ok so the lady calls and says I need a new engine and that it would be 500 for them to look at what the problem could be so I knew that wasn’t logical so I had them tow my car back to my house takes it to another mechanic he diagnosed the problem fixed it right away and no I did not need another engine not even close lol please stay away from this place I paid almost 3000 for absolutely nothing my car is back running and all I needed was a tuned up and tie rod ends and no Che k engine light anymore and it didn’t even cost me 300

Great place to take your car to get fixed with awesome staff. They will Also offer you food sometimes. 10/10 service

Do not go here for an inspection.

I went here a few months ago to get my state inspection. The guys I usually go to could not take me for next few days, and so I was looking for someone with immediate availability. I had just failed my inspection with my usual guys for two very specific reason: tires and twisted brake hose, both of which I had fixed prior to visiting Mr Kitt's. When my car was inspected at Mr. Kitt's, they failed me and came back to me with around $2,500 in repairs! That's nearly the value of my entire car, LOL.

All I can chalk it up to is they made some kind of assumption about my wealth (I am NOT wealthy) or naivety. I took my car back to my usual guys - who are reputable mechanics and do not pass people whose vehicle is unsafe - when they had availability, and passed my inspection with no problem.

At the end of the day, I was out ~$45 and a couple hours of my time. They wanted me out much more money, and for no good reason. Avoid!

I was referred to Mr. Kitts. Let me tell you it was a great experience. We had a little set back be he really took care of me and my car. NOW THAT'S MY COUSIN KITT.

Great overall knowledge for my vehicle
Great customer service
Everything was done in a timely manner
Fair pricing

They completely misdiagnosed my car and did repairs for surface level issues, to which was very costly at $1700 ($900 for a fuel pump which is outrageous) only for the engine to seize immediately after I payed and drove off of the property. Then the owner proceeded to tell me it was my fault the engine seized to which I now know it wasn’t my fault. Had to take the car to the dealer for them to tell me it was Rod Bearing Failure. NOTHING to do with a FUEL PUMP. It’s clear these guys are just looking at check engine codes and not doing actual diagnostics. Engine was literally knocking. Either way, I was told they could fix it but that did NOT happen. They ultimately just took my money. Worst experience I’ve had.

Sent my car to Mr Kitts to get fixed and John who worked on my car did an amaze job! I will recommend John any day of the week even twice in Sundays to fix your car!

The shop was closed but still helped me out. When they clearly didn’t have to. Appreciated to the fullest. Good customer service as well

I want to say my time here was amazing, I didn’t get much done only a visual inspection because I thought something was wrong in reality it wasn’t. The lady in the office was amazing, they kept me updated, and most of all didn’t try to screw me over. Their goal is to satisfy the customers and they do just that! I recommend this service center for your car needs.

Just wanted to say before I write this review that I am not connected with the business nor did I know anyone there before dropping my car off.

Got my vehicle serviced there today. Unfortunately my battery died while getting my tires done at another shop. Read reviews and decided to give it a shot. Don’t let the area deceive you, It’s not in the best area but does not reflect the level of expertise and service.

John Jesse and boss lady at the front desk were all great. I got my battery swapped out for a new one and an engine air filter for a very reasonable price. Car was done the same day.

They also recommended not to do a service I had asked and explained why which was very valuable. I appreciate the honesty and will take my car there again.

Terrific experience and have already recommended them to others.