New Cumberland Federal Credit Union

Just wasted an hour of my day for nothing. Isn't it pretty intuitive to put the information/documentation needed to open an account on the website somewhere? Or perhaps on the web pages that provide info on the account benefits? Like there can't be a list of accepted forms of identification to bring with you? I drove 25 minutes to get there, each way, with four kids in the car, to open 4 new youth accounts only to be turned away because original copies of birth certificates and the actual SS numbers aren't enough, they need the actual SS cards as well. I did the research to decide where I would open the four accounts and found nothing on the website about this requirement. It would really help to be on there. My family will definitely be opening our youth accounts elsewhere because I'm not wasting another hour of my time for this.

I've been banking here for years. Always had an excellent experience with loans. Their low interest credit cards are awesome. I've set up my kids here and getting ready to set up other family members. The online services are the best. Very easy to transfer money member to member.