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New Hope Veterinary Hospital

Address 21 N Sugan Rd, New Hope, PA
Phone (215) 862-2961
Hours
Monday8:00am-1:00pm, 2:00pm-6:00pm
Tuesday8:00am-1:00pm, 2:00pm-6:00pm
Wednesday8:00am-1:00pm, 2:00pm-6:00pm
Thursday8:00am-1:00pm, 2:00pm-6:00pm
Friday8:00am-1:00pm, 2:00pm-6:00pm
Saturday8:00am-1:00pm
Website newhopeveterinaryhospital.com
Categories Veterinarian, Animal Hospital, Veterinary Pharmacy
Rating 4.6 20 reviews
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New Hope Veterinary Hospital reviews

20
Sort by: date highest rated lowest rated most helpful
LuAnn
March 16, 2023 4:56 pm

Highly recommend.
Thank you to NHVH for their kindness and compassion. After calling three other veterinarians in the New Hope area only NHVH was willing to help a stray cat whose hind legs had been injured. Not only did they agree to help immediately, they stayed open giving me time to get the cat to them. If you want your pet treated with compassion and kindness NHVH is the only place to go.

Annie
February 18, 2023 8:21 pm

Dr. Marcus and the entire staff at NHVH have been absolutely wonderful in helping us navigate a frightening situation with our 5-year-old black lab, who ate something he shouldn't have.

The warmth and efficiency of the front office staff was refreshing, especially when staffing concerns are an issue across industries at this time. Our pup is a new patient to this practice and we were treated with kindness and accommodation as they were able to get our pup seen the same day.

Naturally, the medical staff boasts decades of experience and expertise, but they also demonstrated unparalleled compassion and calm in the face of a pretty challenging situation. Best of all, the level of communication throughout our experience was extraordinarily comforting to the humans in our family. We received timely updates each day.

The final aspect of our very positive experience is that NHVH was able to perform the required surgery and care for a price that was ONE FIFTH the amount quoted by a nearby large, corporate animal hospital.

I recommend contacting the compassionate and professional folks at NHVH to see if they are a good fit for you and the animals in your life.

David
September 14, 2022 12:00 am

I have used this place for my dog (s) for over 30 years. If including my childhood pets, over 40 years. Always thought very highly of them and especially Dr. Marcus. He is the best Vet. I even knew the original owner Dr. Langtow who I believe retired about 20 years ago. He was every bit a great vet! Place really has a home town feel. However in the last few years things have changed dramatically since Dr. Marcus sold the business to a big company (corporate) and it is not privately held anymore.
Prices have skyrocketed. I was told corporate has made adjustments to all the prices and do so on a constant basis. Vet costs are almost double than at other local Vets, and the boarding has gone through the roof. $58 a night for my dog. I could get a hotel room for that price. And that’s just boarding with no extras…Everything else is ala carte. Even extra play time.
So after his last boarding visit, they said he had an accident (he never has accidents) and they had to wash his pillow. Instead of taking the cover off the pillow and cleaning it, it looks like they just hosed the entire pillow down and left it outside. It weighed like 75lbs from being soaked. Guess they couldn’t take the extra time to remove the washable cover. Or maybe I would have to be charged for that.
Coming from a 40 plus year resident and customer of this establishment, I am sad to say that I HIGHLY recommend you not using them anymore. Totally not the same business it used to be.
Pure corporate greed

Rachel
September 04, 2022 7:50 pm

We had a big scare with our Yorkie mix Moose getting stung by a bee. He had a severe reaction and I have been an absolute mess. The staff at the vet was so absolutely wonderful. Dr. G went above and beyond contacting me after hours as well as researching solutions for us for home emergency care. As well as Dr. Cerven reaching out to me during her personal time. Ally at the front desk is always so sweet and willing to help with all my questions. She was the calm when we brought Moose in for his emergency visit. This is our first dog and I can’t recommend them enough! Love them

Elizabeth
May 23, 2022 11:28 am

Dr Marcus is taken care of our fur babies for well over a decade. What we like most about Dr Marcus is his openness to answer questions and discuss treatment options. Thank you NH Veterinary Hospital!

K8 fish
May 22, 2022 11:04 pm

I'm not sure that you could have made the experience better. This was a difficult experience. Dr. Gerhard and the staff were kind, compassionate and honest. She gave us all the information we needed to give Hopper the best care post-surgery. We wait on the pathology results and hope for the best. Thank you.

Joseph
April 14, 2022 6:47 pm

You all have been so incredibly supportive, professional and accommodating in the care for our pets over the years.

In a world of plentitudes of choices there is only one place that we will instill the care of our animals - New Hope Veterinary Hospital!

Thank you for all you do

Cate
March 23, 2022 8:44 am

I had a bad experience a few years back (vet tech told me cat had an intestinal blockage and needed emergency surgery - sent me to CARES in Langhorne. A lot of worry, travel, and $3000 later? It was just a UTI that was easily fixed with some meds. Then I got a bill from NHV.)

This most recent visit was wonderful tho - very professional, kind, and caring. I know it was very busy that day, so my only suggestion would be to slow down a little and talk about cat’s overall health and provide suggestions like vax/eating habits/teeth/etc. While it was a wonderful visit, I felt like I had more questions but I needed to hurry out of there.

I will def be coming back and will happily start recommending the practice again.

Andrea
March 05, 2022 12:33 am

I love the empathetic and kind way you all treat my fur babies.after 18 years of taking care of my sweet Tigger, and now starting a new chapter with Zeke, I am incredibly glad to have you!

Linda
February 14, 2022 9:03 pm

Due to a move, we needed to find a new vet for our dog. After some researching we decided to go with New Hope Veterinary Hospital. The front desk staff, vet assistants and techs could not have been nicer. We saw Dr. Gerhard and she was wonderful with our dog. The office is extremely clean, modern and attractive. The painting of dogs on the lobby wall is amazing! We left feeling very comfortable with our decision to use this practice.

Stacy
January 18, 2022 12:13 pm

Staff is wonderful, always caring and compassionate. Time is always taken to comprehensively explain procedures. They care!

Ronald
January 04, 2022 9:19 am

Staff and doctors are nice and caring! They give you great advice for proactively caring for your pets!

Robin
January 03, 2022 11:48 am

My dog is a 140 lb Newfoundland. This practice is not intimidated by his size and always handles him with love and professionalism.they listen to my concerns and have always been responsive, treating my pets with the best care.

Amanda
October 25, 2021 10:46 am

Highly recommending New Hope - the staff are kind, professional and seem genuinely interested in their animal patients! They are always fast to respond and offer appointments when needed.

Sarah
September 27, 2021 7:54 am

Perfect visit! Got right in, focused attention, prompt diagnosis, meds and follow up call…love our vet!

Beth
August 20, 2021 7:16 pm

I am very pleased with our recent visit to New Hope Vet Hospital. I got an appt quickly for an injury to our cat. The tech and the vet handled her with care and sensitivity, took their time with us and answered all of our questions.

Dan
August 18, 2021 7:44 pm

My girlfriend brought her dog in with a pyometra and they gave her some pain pills and said come back in 2 weeks. Thankfully she didn't, and took to Lambertville where they booked her emergency surgery the next day. Had my girlfriend listened to the incompetent people here, our dog would not be alive today. AVOID AT ALL COSTS.

Stacy
June 21, 2021 1:59 am

Great experience for my cat and dog. Doctors and staff were extremely friendly, helpful and professional.

Sandi
May 12, 2021 10:40 am

Loved how they took care of my dog and her issues. Very good vet and knows how to handle concerns. Very clean and decent pricing.

Alexander
April 30, 2021 4:04 pm

Lovely people to interact with for both me and my dog. I trust them to give my animal top notch care with kindness.

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