Nordstrom Rack, Willow Grove PA

I’m cool off Nordstrom. Went to pick up my order and the box was empty with a balled up brown tissue paper. That’s a hot mess someone most likely from there stole my package. So sad

Manager Cindy was super friendly and very customer focused. She promptly resolved my issue with a pickup order.

This store is incredible- great selection, friendly people, and clean environment. The real MVP of my visit today as Bergen (so sorry if I'm misspelling) from asset protection. My son had dropped his baby blanket somewhere in the store, but I was unable to find it. I bought that blanket for him when I found out I was pregnant with him and we use it daily, so we were both very upset to think it could be gone. Bergen took my information, and was able to locate it! I cannot express how thankful we are for his kindness and hard work- he truly went above and beyond today and absolutely should be recognized for being such a positive asset to Nordstrom. We will absolutely be returning to this location. Happy Holidays!

Just recently started visiting this store. Once during Christmas and today. They handled the crowd of last minute shoppers extremely well. Like what they have in clothes for my son. He likes different items (shirts, pants, etc.). And Pajamas. He loves pjs.

Often stop in here for great deals. Plenty of merchandise and options but check out line is not your friend if your in a rush.

The cashier was very unpleasant. She didn't want to check to see if they had the coat I was looking for online. Finally, she checked after going back and forth, saying what you see on the floor is all we got. She said there were 11 of them online. I asked if she could order it, and she said no. This was my worst experience to date

Good place with affordable items, good alternative to Nordstrom, i.e all the discount items from Nordstrom department stores end up at Nordstrom Rack. At the Rack, you’ll find discounts up to 50-70% off.
However I would prefer Nordstrom for a good choice of designer goodies

It was a great shopping experience. I bought 3 sets of 100% cotton pjs. Yes, it has to be cotton fabric.

Wonderful place highly recommend it to anybody who wants to have great clothes at a reasonable price. This beats TJ Maxx anytime.

I had a very good experience recently when I visited this location for the first time. So much nicer (and cleaner) than the Langhorne location. Everything was organized and you could easily shop through the store and look through the clothing. Store was bright with good signage. The employees were pleasant. I will definitely be going back.

Good values on top rate clothing. I prefer shopping online for the best selection but this Willow Grove store has some surprising finds and sale items.

This used to be my go-to place for several things. No more. It's junky, over-crowded and disorganized, and generally the quality is down. It makes me sad.

Got some new shades.great stuff! The ladies at the register were friendly and very professional.

The line to checkout and return was Christmas time like. We ended up getting nothing bc of the line.

They have a good shoe selection. The clearance racks were full. I was in a window shopping mood. It seemed like there were more people working than in other stores?

Can always find a great pair of shoes. Tons of sizes. Found a pair for $8. I thought it was a mistake, it wasn't

1st time at this place. They have variety of stuff like TJMAX but more pricer tags and brand names.