Ott's Auto Body Shop, Phoenixville PA

I went to Ott’s talked to Donna Ott. Got "This is no problem" and then never heard from them again with a quote. So I cannot make a comment on thei work because they never worked on my car.

Local Community,

I wanted to share my recent experience with Ott's Body Shop and express my gratitude for the outstanding service provided by Donna. Despite several shipping delays and challenges, including Covid-related complications and the holiday season, my car was in their care for approximately 90 days. Donna was incredibly kind and thoughtful throughout the entire process, ensuring that I had a rental car that accommodated 3 convertible car seats and providing daily updates on the status of my vehicle.

Donna's caring and professional approach made a difficult situation more manageable, and I am incredibly grateful for her support and dedication. She is the kindest and most thoughtful person I have come across in a long time, and her commitment to customer service is truly exceptional.

I highly recommend Ott's Body Shop and Donna's services to anyone in need of quality auto repair.

Donna is so incredibly knowledgeable and thorough and pleasant. The quality of the work is first rate. Absolutely recommend Otto’s.

What an amazing auto body shop! Not only was the work that they did on my car fabulous but the staff (Donna) was so helpful! I was rearended and Donna walked me through all the ins and outs of insurance claims, no-fault situations and my own insurance policy! The whole team was fantastic and responsive to questions while being flexible with my own schedule. Such great service all the way around!

I damaged my bumper and I called Ott's Auto Body and they saw me right away for an estimate. My vehicle was fixed 3 days later. Great service!