Palermo Realty & Development

The attorney General needs to investigate the business practices here. Make sure to contact local code enforcement for help getting repairs done in a timely manner. Later I'll compile a list and phone numbers to incorporate into my review to help those who have issues with this horrible company fight back

This company regularly engages in shady business practices and our situation was no different than the hundreds of negative reviews you will find online. We moved out only 7 months after signing our lease and spent hours cleaning the apartment when we first moved it. It was filthy, things were missing like the shower head and smoke alarms, and we found metal nails everywhere which present a huge safety hazard. We spent a lot of time and effort to clean and get things repaired during our time living there. Before moving out the ONLY damage was a section of the utility room floor which we promptly notified the staff of before move out. We had the entire apartment professionally cleaned and carpet shampooed the day we moved out. We were also told by staff this was one of the best apartments at move out they had seen and we shouldn’t expect any additional money taken from our security deposit. Over a month later, $1000 had been deducted from our deposit- only $100 of which was used for the floor damage. They claimed we owed them $800 for paint/wall repair and $200 for cleaning. The walkthrough video THEY provided showed very small wall marks, discoloration, and furniture scuffs and the other half of the things they mentioned you couldn’t even see on video. The lady walking through would say an entire wall had to be repainted even though only a 1cm scratch was visible. We asked for proof of all the wall painting that was done and the cleaning since the apartment was in perfect condition at move out. They did not respond and didn’t provide any evidence besides the video where only normal wear and tear is visible. They clearly think they can scam anyone who lives there and makes a huge profit out of wrongly withholding security deposits without evidence of damages.

I rented from these scum bags white trash reality company back in 2020 to 2021. I got a job offer in Florida and I gave them a 30 days notice and I was never late on my rent ever. These people told me that I was getting my whole security deposit back but then they kept it and added on to it totaling added on $359 I've disputed it a few times it's still on my credit report. They are straight white trash. Someday they will face God and they won't be happy. Plus they are racist too scumbags.

Decided not to use them, so I can't really give a good factual information about them.

They will steal your deposit and charge an additional 2 grand, no matter how you left it. If you wish to dispute, you will need to go through the process of going to court.

I would give 0 stars if possible. I have probably zero good things to say about Palermo and we only lived there for one year. Upon moving in the refrigerator had something wrong with it - smelled strange. They sent maintenance out and tried to say we had to pay for a new fridge! Same situation with the hot water tank - I was pregnant and we went without hot water for several days because they wouldn't send anyone to look at it. Maintenance was called probably over at least 6x to our unit because of various issues. We were late on rent ONE TIME by 2 days and we received an eviction notice on our door during a blizzard. We didn't see the notice until the next day because nobody cared to knock or call when the notice was left. Mind you, I was also due in 2 days to have my baby. An issue that seems congruent with everyone else's is never receiving your deposit back. I was warned several times by past tenants but gave Palermo the benefit of the doubt. They took our entire deposit AND charged an additional $181.02 for cleaning/damages/trash removal. The bill claims they had to "remove our trash". I guarantee there was NO trash in that unit. I took everything of mine, threw out all my trash. The only thing left in the unit was an additional hot water tank (WHICH IS THEIRS). Thank god I never have to rent from them again.