Pennsylvania Dental Group Ltd, Philadelphia PA

I recently had to change dentist offices since I moved closer to the city and I’m so glad I did. I barely waited 5 minutes in the lobby (which RARELY happens whenever I go to any doctor office). The dentist and dental hygienist were so profesional and walked me thru every step of the process. If you are looking for a dentist, look no further.this is the place!

The clinical staff is great.
Both receptionists were impossible to handle. My wife is not very fluent in English. She always compliant me that the receptionists don't listen to her. This time, I went with my wife, and I had to argue with receptionists to get a little thing done. Later, I had to ask them to send some X-rays to Jefferson hospital, but it took me four phone calls back and forth. Still, I am not sure if they will do it. OMG! I am tired of fighting with them.

Everyone is so nice and accommodating, from the phone service to in-person. They truly care and explain everything so you are involved in the process and understand what's occurring.

Great place, knowledgeable doctors and comforting space. Unfortunately, I wasted a couple hundred by going to another dentists' place two weeks before here (I wasn't aware that my insurance strictly gave 1x year exams and 5x a year full xrays, so be sure to check how often you're covered). But I'm glad I did try this as a second place because they caught a couple cavities which the other place didn't, and offered a second opinion on my teeth.

First time going, Carla and Dr. Vishnevetsky had great bedside manner and made me feel comfortable for the initial exam!

My family and I have been going there for about 2 years, the staff has always been friendly, helpful, accommodating, I have never waited for my appointment and the office is very clean, even prior to COVID. They have started a PPE fee, but I totally understand that, and have no problem with it, there are a lot more expenses associated with COVID regulations, so I don't mind paying the fee, I'm just appreciative that they take the extra measures to keep their patients safe, and they did advise of the fee when confirming my appointment.

Demanded a PPE fee; yet provided no masks, hand disinfectant; waiting room not set up for social distancing and refused service even though I followed their hand washing protocol, wore a mask and maintained distance while inside. When I questioned the fee, I was told 'the doctor chooses to charge it'. Last time I checked the medical staff is supposed to wear PPE during the examinations, cleanings and procedures anyway. No thanks!

I truly recommend this group! Tiffany took care of me and I was so nervous and she made my visit very comfortable. She is amazing! I had a really good experience and that's not usually the case at dentist office.

I haven’t been here yet but I just made an appointment through the phone with Lakeisha and she was AMAZING. She worked with me and was very friendly and personable. I’m terrified of the dentist and I could feel her patience and compassion which are very important qualities for me. I took my time to decide to go here for dental care amongst a sea of other places and I feel even more confident in my decision now.

This place is the sweetest! The dental hygienist was very gentle and described what he was doing so I knew what was happening, and checked in to see how I was doing regularly. I had no problems with wait, never felt rushed and felt comfortable asking questions. Going to the dentist makes me so nervous but this was definitely better than my past experiences.

When you first walk in you are able to fell the positive energy from the people that works there. The people at the front desk are professional The dentist make good Conversation with you, very polite, and give great advice.

The staff talk about you like you aren’t in the room and spend the entire visit scolding you. The woman treated me like a child. I will be finding a new dentist

Enjoyed my first visit to this practice that came highly recommended by my neighbor. The staff was attentive, skilled and friendly. Glad to have found such an amazing place after my former dental practice closed after many years.

Dental cleaning professionally and diligently performed.the way it's supposed to be. Keep up the great work!

Great dental practice! Super friendly, a clean, neat office, and very skilled, knowledgeable group. I was a 1st time patient coming in for a dental emergency, and they helped me with no sweat. Highly recommended!

Staff is always friendly and professional. I never have a problem getting an appointment and I'm always in and out! I even recommended them to my mother, who HATES the dentist and she lives coming now.

I have been going here for years and I love it. The staff are so nice and welcoming and the work that Dr. Brad Pirok has done is outstanding

A complete waste of time! The person answering the phone noted my insurance information down incorrectly at the time I fixed my appointment (which was a day before I was given an appointment). The same person then called an hour before my appointment saying that she could not verify my insurance information. After a number of phone calls back and forth while I was on my way to their Market Street office (including one call where someone from the Pennsylvania Dental Group tried to reschedule my appointment and sell me a cleaning procedure, when what I needed was a persistent tooth ache urgently seen to), they were finally able to note down my insurance information correctly and said that everything was in place for my appointment. Then, just as I was reaching their office, I got a call from them to tell me that it turns out that they don't accept my insurance plan after all. This after my clearly telling them my insurance plan the first time I contacted them and being told that they accept my plan and simply need to verify my policy number with the insurance company. Why they had to wait till minutes before my appointment to tell me that they don't accept my insurance policy is anyone's guess. Don't waste your time here.

I was referred to PA Dental Group by my sister. Before making an appointment she expressed her appreciation for everyone's customer care. Customer care is always a plus for me, and therefore I scheduled an appointment. I've gone twice, and I've enjoyed each visit. Dr. Pirok, and his team our truly about making you feel comfortable during your visit. As we all know, the dentist office is not on our top 10 of places to go. Yet, the humor and authentic love for their work is felt. During my second visit, I was taken care of by an old classmate, which was pretty cool. Until January for my cleaning!

Don't go to this place unless what you need is just a simple cleaning. This place is more interested in making money than caring for patients.