Petco, Greensburg PA

This store is horrific. The sales ladies running the cash register are rude and clueless. I seen a baby bearded dragon that is not old enough or in good health to be sold. His salad was pathetic, stuck shed, had crickets left in with him that are big enough for a grown adult, his waterbowl is a hazard, and at least a week if not more waste all over his enclosure. I'm sad and heartbroken that they are not being cared for properly, something needs to be done.

The staff were kind and helpful. But the store manager refused to help customers even when there was only one staff available for the register and on the floor. The manager just looked at us when I asked for help. He looked over then proceeded to walk away to hide in the office. The cashier did their best to ring people up and help me get a pet until a worker was off break. And those two were really great.

After having a disappointed visit with petsmart, Petco helped me out tremendously and were very friendly

Place takes care of it's animals very well based on the cages and treatment they give. Staff is well educated in Animal Care for adoptable animals and will offer sources if unable to give advice.
Very helpful staff, would of adopted Steve the Kitten up front if I was allowed cats. ️

I got my chiweenie groomed here by a woman named Cara or Kara and had an amazing experience. She was so understanding and did a great job on him even though hes a cranky boy. I cant speak for all the groomers but she was the best!

I've had good experiences with the people here.kind and friendly. However, the rest of the experience leaves something to be desired.disorganized shelves, long waits for assistance/to checkout, and it always smells bad.

Did not see an employee the entire time I was there. There were open, unattended ladders and step stools all around the fish. There were a ton of dead fish floating in multiple tanks.

I don't understand why information isn't relayed prior to arriving for your appointment. Our appointment was booked a week in advanced and 15 minutes before the appointment we get a text saying we need proof of rabies on a vet letterhead. I'm already halfway to the groomer when I got this info. They stated their computer was running slow. They ended up taking the info off our banfield app but then informed me that they need a letter from the vet because my dog has a heart murmur. Why is this information not relayed ahead of time. I get that you want to protect yourself but I just drove 30 minutes to the groomer for nothing because they failed to relay information.

There was barley any staff here at this location. Was looking forward to adopting a cat but did not know there were certain times. It's ok we can check again another time. Fish selection was ok and store layout was a bit different then other Petcos. Did not feel like my regular store.

4 pinkies thrown into a snakes enclosure.if i remember correctly it was two corn snakes.turning rotten as i’m sure they’d been in there for at least a couple hours.honestly just sad and gross.plus way too many grouped animals.stop ordering animals weekly if you don’t have room for them.at least 6 bearded dragons together, 3 crested geckos together, all the snakes were doubled up, chameleons together.sad and disgusting, i’ve worked at a pet store before and we are trained and learn so we can do better than this.the workers need to educate themselves

Take dog here to get her nails cut. Instead of having on thier website that they need rabies paperwork, it says nothing. I drive over 20 mins because they ate the only place open. This should be said on the website and when you call. Who carrys thier dogs rabies papers

As far as friendly and nice the staff is great! Very helpful as well. They have done a complete turnaround on the fish tanks. Much cleaner and fish are healthier.