PetSmart, Brookhaven PA

The Edgemont PetSmart is kept clean and well stocked. The groomers are good, and the checkout process is easy and can be done from your phone.

We called this place to see if they had hermit crabs, and they said yes, so we went. But when we got there, the hermit crabs were not there.

My dog had been getting groomed there multiple times I bought in his updated shot records and they denied my dog.they denied him because there was no expiration date on his rabies shot even though he had just got it a week prior. They were making it seem like I wasn't trying to provide them proper paperwork which they accepted this same paperwork when I first was bringing my dog in. One groomer claimed to work with the spca and when I went to the spca a day later they said they have never heard of that pertaining to grooming and rabies exp.date.but the staff were rude to me and proceeded to complain about my dogs hair I walked out the store and paid to have a mobile groomer come the next day no complaints. I'm happy to not be using them anymore those 3 women were trash and one of them claimed to be the manager

The people or I guess you call them employees are not noligible about anything In the store! The girl who checked us our was very rude, I do not recommend this to anyone who has animals of any kind and the Manger was also no help whatsoever!

Close to home. The only place I can find my cat's litter without shopping online. Love that I can my dog inside with me when I go shopping.

I used the grooming services for my Siberian Husky. When I went to pick him up, his hair wasn't blown out or he wasn't de-shedded. I know huskies have a lot of hair, but I comb out more hair with a dog brush than he received through the grooming service. The Store itself meets the needs of me and my husky

Wonderful helpful staff that make any shopping experience a joy and breeze. Awesome selection of fish and other animals as well as pet supplies for just about any animal you can imagine.

I lost my receipt for a carrier I got only a few weeks ago but they were able to look up the receipt and the funds went towards getting a bigger carrier for my pet. This is my go to store and I recommend it for any pet parents in the area

Nice store. My first time there, I didn't find what I was looking for. I did get a jar of dried bugs for my turtle.

I saw this beautiful 5 to 6 month kitten with one blind eye and it was so beautiful, I wanted to play with her as soon as I started talking to her she immediately interacted with me through the glass if I could adopted her I would, go adopt those babies they just want love

Adopted 2 kittens here, and bought some fish for our tank. Always good customer service and a large selection of items

I love the way the ladies here do my baby nails we have been coming here since they opened but every other time we come it's a problem either their saying we're not on the appointment list which i always make a appointment. Yesterday I had a appointment for 4: 30 I got there at 3: 20,2 ladies just looked at me and smiled and 1 man walked past me into the grooming area and never asked did I need help. When he walked pass for the 2nd time I asked him was there any1 available to check us in. He asked what time was our appointment and then told me they were short staff and that no1 could do nails until 5: 30 or 6: 30, I said thank you and went next door to the market. When I came back in at 5: 25 they checked a lady in and took her dog right to the back for grooming. When i asked her what time was her appointment she said 5: 30, and they told me they could do my dog nails after they finished the 5: 30 appointment. My thing here is I'm a nurse so I definitely understand how it is to work short, but my God be more professional about it. If you had to push my appointment back then you push every1 after me appointment back instead of making me wait until your finished with some1 who appointment was scheduled after mine. Needless to say i will never be back. I will take the drive to Glen mills petsmart where we been going b4 brookhaven location opened.

I don't go here for dog and cat food because it's expensive but if I need a specialty item it's a good place for that. It's also a good place to kill time with children.

I had am Application for two weeks they said to me in brookhaven PA I will hear from the very fast i called 4 times and email 1 and stopped at pet smart two times nothing i gave them my cellphone number and email and they never call 3 people i had on Application to ask about me no calls very very Disappointed so now no Cat I'm 55 and not happy with Forgotten cats now today I get a text telling me we can help you with cat don't ever get any from Forgotten Cat they don't Care its a runaround

Clean and friendly which can prove to be difficult for you when pets are allowed in. Can be a bit pricey but who isn't? They did price match which was appreciated!