PFFCU - Police and Fire Federal Credit Union, Montgomeryville PA

So glad that this branch is here. Very convenient. I don’t know about the hidden fees people are talking about. Everything is explained to you clearly. By standard rule, if you have fraudulent or sketchy banking history, it will be very hard to establish a new banking relationship. I’ve worked in legal and finance. I love banking here. I’ve been a member for 20 years. Won’t bank anywhere else. Customer service is amazing. Any issue I’ve had over the years have been handled in a professional manner - whether it was resolved or not. All of my financial needs are met with PFFCU. Keep up the great work!

Glad to have them near me and I don't have to drive to Warminster. Great location. Everyone has been helpful and friendly.

I was bad at managing money years ago and I had 3 charge offs with different banks almost 5 years ago. I paid off the charge offs in full and I have the letters to prove it. PFFCU told me simply you can never open an account here. I work in law enforcement and put my self on the line daily. And because I have 3 debts from years ago all of which are paid off in full I can’t open an account. That’s an absolute slap in the face.

Absolutely horrible customer service. Count on a lot of unknown fees that they will charge you without any warning and they are not refundable. And if you call in, they will just tell you it's not their problem.