Pine Creek Pennzoil, Pittsburgh PA

Let me share the entirety of my experience. I walk in and say "Howdy. " Dude then says "Hello. " I said "How long am I looking at for an oil change? " Dude says seemingly annoyed, "Dunno, I'm working on that car first. " He then walks right out.and so did I. Unbelievable. I'm not one to complain about businesses, much less post a public review but this was possibly the worst customer service I've ever seen.

Worst oil change ever, all 3 employees were in and out of my vehicle for what reason I don’t know. When the second person to drive my vehicle pulls it out he can’t get it to stay still cause it’s a stick shift.

Friend was charged $20 more for an oil change than if it were taken to a dealership. One would think perhaps you’re charged more because of the “10 minute” oil change. The problem with that logic is it took 45 minutes, and the vehicle was taken in right away because they weren’t busy. Never again

Love coming here. The guys are always so nice and quick! Get what I need done in a hurry! I love it!

Been going here for a few years. Always fast and friendly. They don’t offer all the add-ons you didn’t ask for.

Says the open at 8 am. Got here at 805 am and no one was here except a lot of people trying to get in. When a worked showed up at 813 he said they don’t open for 20 more minutes. Now because of this my daughter missed the bus, I’m late for work, and my toddler has been screaming in the car for almost a half an hour. Extremely unprofessional. If I had known their hours, I could have planned accordingly.

Always quick and thorough oil change service. Been coming here for years, always a positive experience.