Polaris Nail Spa

I've had two experiences here and both were positive in the moment, but had some adverse effects after the second time. I had a small hang nail and during the manicure it got cut. The next day it swelled up painfully and the ring finger next to it also developed an infection.

The first experience was great, the staff are friendly and the nails turned out great.

I made an appointment over the phone for two people, they asked my name and phone number and said I was all set. We got there and they said we didn’t have an appointment and argued with us about who we called. I verified their phone number and indeed had talked to them the day before but they must’ve not written it down. Anyway we left and were disappointed and irritated. Won’t be going back.

Came in for a last minute dip powder refresh and Hani did an amazing, careful job even though they were about to close. Thanks for the respect, flexibility, and attention to detail!

I had an unusual request for a gel manicure on acrylic nails that had already been refilled. Hani was able to help me and did a beautiful job! I’m really pleased with the experience.

Very expensive they don’t take they time I asked for a takeoff and new set while taking off my nail with a tip didn’t bother to soak them broke my nails so had to get a full set witch cost 70$ alone no polish included cut my finger really bad didn’t apologized nothing and my nails are very thin I know there going to brake then at the end try to make me tip 10-15$ I tipped her 5$ I never paid that much for a full set maybe I would be satisfied if the service was better I will not return I should’ve did something about this cut hoping it don’t get infected in I spent 105$

I made an appointment for a full set gel and a gel pedicure. They gave me the appointment time of 2: 45pm. When I arrived at 2: 45pm, three nail techs were sitting on their phones and not a single customer was inside.
Half way through my pedicure at 3pm, I was told that they don’t have time to do a full set since they close at 5: 30pm and to call back next week for a new appointment. When I was paying at 3: 15pm, they took someone for a manicure and a pedicure.
I would have expected the pedicure to be worth the money too. Unfortunately, it was absolutely terrible.
Save your money and time and go elsewhere. You’ll be highly disappointed.

The crew of ladies who work here are incredibly sweet and accommodating. They do an excellent job, can’t wait to come back!

Been going to them for years since I live a couple blocks away. Always have received great service and feel they do quality work - whether I'm getting my eyebrows done or a manicure or pedicure. And they have continued to do a great job during this COVID time once they were able to open back up. They have always been a very clean salon, they just increased their measures - masks required, temp checks and sanitizing hands as soon as you come through the door, plexiglass at and between every nail station pedicure bowls/station, sanitizing the area after every customer - and I just went like 3 days ago and they are still doing these protocols which makes me feel more comfortable.

Recommend checking them out, and of course I plan on going back as long as I live in the neighborhood since it is my go-to nail salon.

I told the owner I didn’t like the color i selected after half my nails were done. She started to yell at me and took nail polish off half my nails. I was so scared of her i left with only half my nails done and still paid. She proceeded to yell at me as i left until i got on the street. It was harrowing. Ps went to Heritage across the street where they were very professional and there was no yelling

I have been going here for years now, and I have never been disappointed! Wouldn't go anywhere else.

Gel manicure - First she used an electric file to take my existing gel off, no soak off, nails chipped after 2 days and now after a week they are totally chipped and look horrible. Nails are super thin due to the filing. Will not be returning.

The staff are very friendly and accommodating. However, my OPI gel nail polish started chipping after only two days. My nails looked horrible after less than two weeks. The pedicure with regular polish was great and I would recommend that but not the gel manicure.

The work they did for my gel manicure was very sub par. After a day my nails already started to peel. They are also very expensive for the amount of work they do. They also tried to coerce me into giving a bigger tip than what I originally offered.

I wish I could give them zero.very rude and unprofessional staff.their gel polish is fake and mine is removed after two days! I made my reservation from three months ago and when I went there they said we have another person who is coming and then they started to take care of my polish both manicure and pedicure at the same time and they finish it within 30 minutes! It usually takes 2 hours for gel manicure and pedicure. So imagine how they finished my work within 30 minutes for gel manicure and pedicure! I never ever go to this place again.they are fake and very unprofessional and they always overbook to take care of more costumers and make more money!

Went to this nail salon for a dip power manicure and pedicure and I am extremely unsatisfied with the service. The young lady you did my pedicure was great but the lady who did my so called dip powder manicure was inconsistent, had a terrible attitude and the way she did my nails was awful. After two days my nails started peeling. I went back for them to correct the issue and after two days my nails started peeling again.

My Nail Stylist, Ira, was really gentle while handling my hands and nails. I went on Friday at 5-ish so they weren't too booked. Overall, will recommend to friends in the area! ️