Premier E.N.T. Associates, Langhorne PA

I called to make an appointment. I asked the receptionist to help direct me to the right facility. She was very unprofessional, rude, no customer service. She rushed me off the phone and said she “had no idea what I was talking about”.

The staff is outstanding. My appointment was pretty much on time and Dr. Mallen is Very intelligent and personable. If you were considering going there, request him. I will definitely go back again!

When I say you'll love this office and staff that's an understatement! From the time you walk in the office the receptionist are all smiles and so friendly and helpful. Dr. Brett Moses is the absolute Best! I had post nasal drip for 7 months no one could help. He did his exam; gave me nasal spray and pills whalah healed. It is such a pleasure each time I go to the office! Hands down the best experience you'll have with an ENT staff and Dr!?

I was told how awesome Dr. Mallen was before I went to him. He did not disappoint. He explained everything he was going to do to a T. He had an answer to all my questions. I do a ton of research and all the research I did took me to the same conclusions that Dr. Mallen told me would happen. He is super friendly and easy to talk to. I highly recommend him.

Revisited my review after Dr. Malin went above and beyond to repair my customer service experience.

I had an excellent experience with this office. Dr. Mallen performed a septoplasty and bilateral turbinate reduction on me and I was amazed at how quickly I healed, and now I can breathe better than I have in decades. He also treated my mom and dad and they liked him, too.

I just hate writing bad reviews, especially for our health care providers. They work hard and are there when we need them most. However, I expect to work with the best, and avoid those who may cause more damage than good.

I am giving Dr. Burstein a 1 rating. I visited him for a bump inside my nose. He was stumped at what it was, and said it was his first time experiencing my situation. He referred me to his colleague Dr. Mallen for a separate consultation.

Dr. Mallen assured me the bump was very common and he sees this often and not to be worried. Confused, I asked Dr. Mallen if it is so common, why was Dr. Burstein stumped. We both stared at each other in silence for some time. I am giving Dr. Mallen a 5 star rating. And yes, I was billed twice.

When it comes to healthcare providers, work with the best. Your life may depend on it.

Highly recommend this practice! Everyone from the front desk to the nurse to the doctor were lovely, helpful and knowledgeable.

I was helped by Dr. John Mallen and everything went well. I was looking for a specialist for an ear clog and the procedure was smooth and painless. He even put on some great music as well!

Great doctors and staff. Everyone made me and my family feel comfortable.
I highly recommend this place.

I was struggling with ear pain and Dr. Mallen took the time to listen and explain what was going on and provide options. The staff and doctors are patient, kind and genuinely care about the services being provided.

We've had a great experience at the PA office. Dr. Mallen is a great doctor, he was very patient, listened thoroughly to any issues we had, was very quick and direct with treatment - which to us clarified he knew well what he was doing. Truly recommend this office & Dr. M.

Excellent doctors and staff. Absolutely adore Dr. Burstein and Dr. Jaffee. My kids were nervous to get their ears checked and Dr. Burstein started singing songs from Frozen and had them giggling and cooperating in no time. He placed ear tubes for my son and answered all questions we had, genuinely cares about his patients and spends quality time with you in the office. You never feel like a number and never feel rushed. Highly recommend.