Premier Pet Services LLC, Philadelphia PA

I have a nervous dog that other groomers have had problems with giving her a good cut. Premier pets really found a way to calm her and gave her a great cut. I will be going there exclusively from now on

These people would make appointments and I would show and then they just didn't show up. Granted the one time they did my cat. They did a great job. But I do not understand what it was that we did that made them not show up once but 2 times.

My very old dog Otis was treated with love and tenderness for his grooming and clipping.he has a hard time walking and climbing, and premier took care of him every step of the way!

Our very nervous huskita absolutely loathes baths. Premier Pets is the only place we take him, as they adapt to his needs and make sure he is comfortable during the experience. Kelly is awesome about communicating with us about him. And, he always looks his finest after a bath with Premier Pets!

Take my dog here monthly for a groom and ever since its helped with cutting down shedding and saved me from constant vacuuming.

Our dog is epileptic and different things can trigger his seizures. Premier Pet has been so patient with him, has informed us of possible triggers, and has done everything they can to make our pup comfortable. He always comes home smelling great and it lasts way longer than doing it ourselves. I recommend them!

My dog has high anxiety but she loves her monthly grooms. The staff is very knowledgeable and my dog is happy and looks great every time.

Kelley is excellent! She cares so much for the animals she works with and is so attentive with each and every one. It's obvious that she and her team are true animal lovers. I would trust them completely with any of my current and future pets. Wish I could add a 6th star for the Philly sports themed bandanas:)

Baxter is a very anxious pup but he is always happy and energetic after leaving his grooming appointments at Premier Pets! They do an amazing job with the cut, nail trim and bath and it is always very quick. Added bonus they have fun bandanas on him at the end Everyone is super friendly and we never have an issue with scheduling. Thank you Premier!

Kelly and her team were very patient with Dexter (my husky) and handled him with such care. Excellent communication, very helpful with explaining the whole process, and any questions I had. Dexter was happy as well. Highly recommend Premier Pet Services to anyone in the area!

I just moved to Philadelphia, and I needed a groomer for my Sheepadoodle. As soon as I walked in with him I felt comfortable and I knew I could trust them to take good care of my dog. He looks and smells so great! I already scheduled my next appointment!

This was the worst grooming experience I’ve had and I don’t understand where the other reviews are coming from. I have a wired hair dog that gets a trim once a year to clean him up and was trying a new groomer when I brought him to premier. I called and made an appointment and when I asked if they needed his vaccines after they didn’t ask for them they said he was fine. I go and bring him in and the only thing I specifically ask for was not to trim his beard. I pick him up and his beard was completely shaved off and when I asked how that happened the guy at the front desk said oh yeah I forgot to tell the groomer, it will grow back though. They also used a clipper to shave down his body despite not asking for that. He’s a wired coated dog and his fur is how he regulates his temperature. Every other groomer I have been to has known not to use a clipper yet they tried to blame it on me saying that they thought asking for a trim meant his whole body. From not asking for records to the unprofessional manner of which my problems were addressed, I am very unhappy with my visit and would not recommend visiting.

My pup left looking happy and adorable, they did a great job. Friendly and helpful staff. Would recommend

Not the same business as my initial post so updating to say I have no experience w the people who are currently running the place. Three stars as they just called and cancelled an appt with no explanation

I have been going here for about 3 years. I stood by them throughout their move from Main St. Manayunk to a short-lived mobile van, to their current location on Ridge Ave. I waited several months when their groomer was on leave and they couldn’t find another one to keep appointments while she was out. There have been many occasions of poor communication and lack of reliability; I have been willing to overlook those over the years because every small business was going through it. This morning I showed up for my appointment and the shop wasn’t open. I received no communication whatsoever. I text a number I had and was told that someone would be on their way. Twenty minutes later and still nothing. The lack of communication and reliability is old and I will take my loyalty elsewhere.