Pritz Auto Body, Inc. (West), York PA

Excellent visit here, I was in for an estimate and Dave was very professional, courteous and worked very hard to make sure it was done in a timely manner!

I went here to get repair work done from an accident covered through insurance. They kept me informed and updated the whole process. Very kind. When my vehicle was complete it was cleaned up and looked very nice. They did a great job. Would definitely recommend!

It was a great experience from start to finish. Highly recommend. Great service and great people.

The work done is sub-par. Beyond that, I was brought to this shop through a claim to my insurance after a drunk driver hit us at a red light.
I took the car in and the estimate happened right outside the front door, never took the car back to look underneath or anything. Just took some photos outside on the ground and said I’ll get the estimate into the insurance. Then off I went until appointment day. Well the worker who took the pictures and in charge of my claim from the auto shop side, he decided it would be ok to take my phone number off the client form and text me out of the office not about my car. And I then learned from some other people that he does this a lot! He has a wife at home, but uses his job at Pritz as a personal dating service!
So if you want sub-par car fixing and to be hit on by a married man, then get on over to Pritz on the West end of York!

They did a beautiful job on my car and kept in full contact with me the entire time. Even during my times of panic when I didn't know where the tow truck had my car. Dave was phenomenal! My boyfriend approves the work as well. My car is older. And now it's back to being drivable. Thanks to them!

My Camry was hit on the passenger side rear quarter panel just above the tire causing damage from the bumper to the door. Allstate (not in good hands) felt a customer taken photo claim without an adjuster looking at it was sufficient enough even though there was heard rubbing in the rear end and the steering wheel was off center. I informed the body shop what my concerns were and was told they would address with the insurance after the teardown was completed. Vehicle returned at the end of August and appeared better than new to the eye, but the steering wheel was still off centered and the rear end was noticeably loud. In November called the body shop said the right rear tire was balding and the car was bouncing on that side and I was told to contact Allstate. By the December I had two completely bald rear tires and the insurance company not returning my calls. I'm no auto body or insurance professional by any means but if fixing damaged vehicles is your business.shouldn't pride in your work and safety be priorities?

Marking up the cost of parts by 30% (would have made $600 off a bumper and valance) to make profit. And I had to call them back, after waiting 4 weeks, just for them to tell me they won't work on my truck if I supplied the parts.lol, appreciate the lack of communication on your end Dave Diebler.

Excellent workmanship with on-time delivery. My car was clean inside and out. Looked great!

I got my car fixed here after someone hit it in a parking lot. From the time I got the estimate through them fixing my car, it was a pleasant experience. Everyone was very nice. They did a great job on my car. I'd definitely go here again if the need would arise.

Professional business with quality workmanship polite kind and informative I am grateful and happy I chose this company to help me. Feeling blessed

The employees were awesome the person that worked the desk was polite, Dave took the time to show me what needed to be done to the car

This company has 2 locations within miles of my home. There was damage done to my car, so I went to the East location 1st, even tho I had a past problem with them. It was only for an estimate, not for work to be done. A while later, I went to the West location for the same estimate & the difference in the price was shocking. The east location's estimate was $1,495 & seemed reasonable. The west's location, for the exact same damage was nearly $5,000. I informed the estimator at the west location of the difference & asked him why such a drastic difference. His reply was, "no 2 estimators will write the estimate the same because they see things differently. " I ask you, would YOU accept that answer? Different companies, fine, but the same company in different locations? You tell me. If you use this business, it's a mistake, even tho I've read decent reviews, I've seen just as many bad ones. If you STILL want to use them, be sure to check both locations because they're not far apart. It could save you thousands. I won't even give them 1 star but had to or the post wouldn't be included.