Rikumo, Ardmore PA

Carefully curated high quality items, aesthetically pleasing, useful and functional. I haven't visited the store but have placed a couple of online orders that were mostly gifts for friends. Recently I had to adjust a large order after placing it (one item was unneeded) and staff was able to catch it in time before sending it, issued a refund quickly and saved me the hassle of making a return. Whew!

Receiving the box just a few days after placing the order is a real pleasure- just the logo alone you know it's something very special.opening it another treat. It's immediately apparent how much attention and nuanced care they place in every order, no matter the size. I greatly appreciate this, adore the items- as do my friends who know Japanese items are often functional works of art made by artists who care for their work and take great pride in it- as they should. Happy repeat customer. Thank you.

Some of their items show fragility with very little use, couldn't get proper support for them either. Expectation is only due to the price being high.

I am obsessed with this store. Everything they have is top quality and artistic for your home. I shopped online, and asked for a last minute change to my order. They gave me a refund for the price difference and it shipped super fast. They are really helping me make my home just what I want it to be.

Twice in a row I have received flawed products from this otherwise good company. My last order was a ceramic oval platter that is so warped it will not sit on a flat surface without
rocking. Today I received a white oblong
ceramic dish that has a black fingerprint in
the glaze at one end of the dish that extends
around to the back of the dish. Both these flaws are so obvious that any competent
packer should have caught the flaws and rejected the product for shipping. This will
surly be the last order I ever place with this
company.
W. Hageman

The hype is not real.the towels do not perform well.after many washings the towels remain non-absorbent.