Rite Aid, Prospect Park PA

Instead of completing it while at the window, they have the patients doing covid testing skip the line, get OUT of their car, come in front of your car while you're waiting and drop the sample off while you're in the middle of your transaction (and say "im dropping off a covid test, you might want to close your window.) I have a newborn at home. If my baby gets sick because of this I will consider legal action since its all recorded. People wait in line for the drive thru to avoid exposure. Then the pharmacist takes the sample from the box and with the samr gloves gives you your medication and debit card back. Are you kidding me? Why don't they complete the testing in one transaction. Not sure if this warrants a call to the department of public health, but everything about what happens screams call it in. After all of this, I had to ask for sanitizer. This place is gross.

Pharmacist never answer the phone and finally when they do answer the lady tells me It would take them 3 hours to fill my proscription, really? !? ! How? ! Smh definitely not the best pharmacy

They put me on an automatic system for my blood pressure medicine but I always run out before it comes. Then I call ahead and they say it will be filled but when I get there it is not done. The last time I waited for 2 hours. They said they can't change it so I am switching to CVS

Possibly the worst pharmacy in all of delco. I have a sick wife and an 18 month old that has some medical problems and when we moved to tinicum we switched to this rite aid for the convenience. However I always call ahead to see if meds are ready as to not waste a trip and no one EVER answers the phone in the pharmacy. It doesnt matter time of day the phone just rings and rings. Then the older woman that works in the pharmacy has no knowledge of what she is talking about ever. Terrible experience every single time

I’m in this store all the time. Most of the pharmacy staff knows me and my husband by name. They are always friendly and incredibly knowledgeable whenever we have questions about a medication and/or our insurance. The rest of the staff is also great. When we move, we will miss the people here quite a bit.

Rite Aid why can't u make signing up for this vaccine easy. Like the flu shot this is terrible going someplace else.

I went to this Rite Aid this afternoon with my 6 & 4 year old daughters. All 3 of us went to get our flu shot. The staff was fantastic especially with my 4 year old who had a complete meltdown at the thought of getting a shot. The staff especially the pharmacist Dave & his assistant Grace showed so much patience and compassion. They went over & beyond to ensure my daughter that she would be okay. Grace clearly knows how to handle young children and make them feel safe! Thank you so much to this team of wonderful professionals. I was so impressed that I plan on transferring my prescriptions filled at CVS to this pharmacy!

Wow, 24 hour covid19 testing! I went to the drive thru Labor Day and received my test results Tuesday afternoon. Whatever lab Rite Aid is using is just amazing. We need rapid tests like this. If you need a quick covid test, myself and my family have received results within 24-48 hours. FYI.

I am basing this review solely on my experience and interaction with the one cashier, the older woman with blonde hair. She seems to be there almost every time I go to pick up from the Amazon hub or a prescription. I refuse to do any shopping if she is at the register. I really like this store. It is clean, well stocked, and inviting to customers. But I can't bring myself to shop because of her. About a year ago I had made a purchase of some seasonal items which broke almost immediately. I kept forgetting to take it back because it was a small item that made it easy to forget. The receipt states that there is a 90 day refund policy. I took the item back just days before the expiration of the return date. The way she spoke to me was just unbelievable. She was literally arguing with me and she did not want to give me my refund. She said that the return policy did not apply to seasonal items, even though the receipt made no mention of the exception. I argued with her and then she called the manager and I was told that they don't give refunds for sale items. She gave me my money back for arguments sake. Rite Aid needs to add this exception to their receipts on the return policy, and they really should reconsider this woman as the face of their store. They have lost my business because of her. I have also told people that I know about my experience there. I just go to the renovated CVS for everything now. It's a shame though, because I really would love to browse and purchase from this store.

I absolutely hate this pharmacy. The phone system is horrible. Most times it just rings with no prompts. They are always under staff.

I shop this Rite Aid regularly. All my Rx's are here. The Associates in the Store are always pleasant and helpful as are the managers. The specials are good and really great around a holiday. I love the discounts with my Rite Aid card. The pharmacists are friendly and top notch. I feel very secure with both Dave and Kim, they have gone the extra mile on occasion for my family. I've never had to think twice about my rx being filled correctly and in a timely manner.

Horrible experience. The girl named Albany. It was like she didn't want to serve me. No next please. No hello. No thanks at the end.

The little guy behind the pharmacy counter is an absolute stud. He can fill my prescription anytime oooooohhhh gaaaaaaa