Rite Aid, State College PA

The employees at the north atherton street rite are absolutely great people friendly employees that are there to help with anything that any customer may need or need help finding and if they don’t have it they will best direct you to where you need to go to get what you are looking for

Maria, Steph, and Christina are all amazing employees! They are always so kind and welcoming when I come into their store!

Sales associate Stephanie was such a great help! So knowledgeable and extremely friendly and pleasant! She is an amazing person!

I love this Rite Aid because they take time to know you as a person and not just a customer.

This store is always clen. Well organized and bright lighting. Staff at exceptional, Manager, Seth Wengerd, hires quality associates and kept pace though all the COVID obstacles.

I tried to fill a prescription for a gentleman with significant mental health concerns. I was told that the medication would be ready the next day (Friday). When I went to pick up the medication on Saturday, I was told that they were out of stock and it wouldn't be available until Monday. I never even received a phone call saying that the medication couldn't be filled. I explained that this gentleman was completely out and needed the medication the next morning.

"It's not our fault! " Yeah, the pharmacist aggressively told me, "It's not our fault! " Are you kidding me? Whose fault is it?

Unfortunately, this gentleman had to go two days without his proper medication. When someone with significant mental health issues goes without medications, a normally peaceful person could become violent and suicidal. It endangers that person and those around him. Rite Aid is a pharmacy- they know this.

If it is important to you that you get your medication on time, I recommend going somewhere else. If it is a medication that doesn't really matter if you take it or not, you should be fine coming here. Just remember, if there is a mistake - It's not their fault!

Also, employees, including the supervisor, were taking masks off and wearing them below their noses while waiting on customers. This is odd for a healthcare related store during a pandemic. If they neglect this simple safety precaution, I wonder what else they are neglecting with their medications.

Edit 7/14/2022
I should have updated this sooner. I called the number several times and I was told someone from corporate would call me back. Nobody ever did. I tried emailing, but never got a response.

They don't care about customer support, They only care about making people reading these reviews think they are trying to help.

The pharmacist who wears the gold cross on his neck is strangely aggressive. He needs some of the meds he got back there lol

Thank you Josiah for all your help on over the counter Medicine that helped my mother feel alot better.

Riteaid is primarily a Drug Store (Pharmacy), with a large selection of consumer products that you might think of as also available in a Drug store.
Examples: baby products (diapers, wipes, thermometers, anti-histomines, baby aspirin, acetaminophen, cotton swabs (Q-Tips@), etc.
Similarly, OTC items for adults.

The staff is amazing! I always go through drive thru and they know me as soon as I come to window. Always great service and even the pharmacist will remind me of any shots that are due. I live closer to the Rite Aid in Bellefonte but travel to North Atherton because of their service. I would never go anywhere else.

The last few times that I’ve stopped to pick up a prescription I didn’t even give my name the observant pharmacy tech said he would be with me right away. To me that was pretty impressive that they remembered me. (Hopefully it’s not because I’m a difficult customer, lol)

I also have to hand it to the staff for always staying cool when angry customers scream at them. I’ve stood by and seen the pharmacist on duty, politely calm irrational customers while still concentrating on their task at hand. My last thank you goes to the pharmacist who administered my flu shot last year. I have never had someone give me a shot as painless…my arm wasn’t sore during or afterwards.

For the amount of patients that flow through, these fine people do a great job at getting the job done in a friendly, efficient manor!

My mother and I locked ourselves out of our car at Plato’s closet in the blistering cold, we called many locksmiths for two hours and had very little hope of going back home (considering we live in Altoona), but Christina and Maria were such amazing people to both, my mother and myself. Christina let us use the phone and Maria helped us get our car keys back. These two went out of their way to help us in every way, including two chargers because our phones were dead as well so we couldn’t get in touch with any family, friends or loved ones. If I could rate our visit with this rite aid and their staff I would rate it a million stars if I could. Again, a giant thank you to these two ladies️ -Melissa and Peyton

Always have gone out of my way to come to this store. I love chatting with the store associates, and they are always willing and happy to help me with whatever I need, going above and beyond. The pharmacy has also helped me figure out medication and insurance when I was at a loss for what to do. The store looks great after their remodel too!