Rite Aid, Beaver PA

I have been going to Rite Aid for many years - for my prescriptions, immunizations, vitamins, and regular store and personal items. They have always been very helpful, courteous and kind. I appreciate my local Rite Aid store very much.

As somebody who worked in a different location, I want to let all of the pharmacy staff know that I’m sure you guys are doing fantastic. People aren’t going to understand that breaks need to happen. They aren’t going to understand how busy it gets when you have doctors sending all of their scripts at once, how ER and Urgent care are always busy sending scripts in, how insurance can be picky about when to fill what meds, etc. Ignorance is bliss. You guys deal with so much verbal abuse that you don’t deserve. I applaud every single one of you. I saw that Facebook post and I wanted to give you guys a review that will bring your score up. If people only knew how hard and tiring the job is. I know how corporate can be. Heck, I can try to make more emails just to make more positive reviews for you guys because I’m sure you deserve them. Too much negativity based on people who are naive. Stay positive ️️ and I hope every person who goes to write a bad review sees this and rethinks how unkind they are being and realize they lack empathy for other people. It truly is a bummer how others think it’s okay to treat people.

I have been calling this branch for the past 3 days just to verify the status of my mother's medications to no avail. I tried calling different times thinking it might be busier, especially around 4 pm. But for no one to answer the phone for 3 consecutive days, it is strange. It's not good for business. I hope someone answers your phone. Your time is as important as ours. Thank you!

WORST pharmacy in Beaver. You can never get ahold of them, Glenda is the rudest person I've ever had to deal with. I've been coming here for several years and every time they have to add my GoodRx and rerun it, then I have to go back later to pick them up. Why not SAVE IT in the computer? !? ! They tell me to call before picking up if this happens and they NEVER answer. EVER.
You need to hire more staff so poor Sam isn't having to everything!

Pharmacy staff was so helpful! Madison was very friendly and Sam answered all of my questions! They are an amazing staff!

They close the pharmacy at 3pm on a Wednesday because of "staffing", despite plenty of people behind the counter. My wife is extremely sick and needed medication that we had sent there. I arrived at 3: 02. Absolutely NO notification online or elsewhere in the store of an early closing of the pharmacy. Nice job, clowns.

Was there on a Thursday evening to ask questions about a medication our doctor prescribed for my son who has been vomiting for 7 days straight. This medication would help him, but there were problems getting it authorized. Ok, I understand all that. What I don't understand is why the pharmacy counter person had to be rude and snarky with me. Maybe she should look for a different job if she is totally lacking in compassion. The pharmacist too, acted like it was bothering him to answer my questions, wouldn't come down off his "pedestal" or even look at me. This has been very stressful for my family. We're losing sleep and missing work, and really don't need to be treated like this at some crummy pharmacy. Get it together Rite Aid. Look at your reviews. Your customers are angry.

I used to go here for years and was often treated rudely by the pharmacy staff. I will not have prescriptions filled here in the future and advise others not to either, unless they enjoy being belittled.

Called to get a price on a box of insulin syringes, the Pharmacist is clueless, kept insisting on telling me I need a prescription for them.
When I said no you don’t need one, she agreed and then said.if I bring in my prescription she could give me a price.
This is amazing, since I told her I don’t have one or need one.

Over the years, their service has always been professional & far beyond my expectations with assisting me with scripts or shots …. Especially when visiting from out of state or out of the county!

Always nice at the pharmacy. I get my prescriptions exclusively from this store and never had an issue. The front desk folks arent overly friendly, but also have never been rude. I have dealt specifically with Jamie alot at the pharmacy and she is, always amazing. Even gives my dog treats when we come through the drive thru.

In the past few months that I have been going here the service is horrible. My doctors office will call my prescription in well before the end of the day and I’ll get there in the evenings around 7 and it will either still not be pulled off the machine or now the new thing is to tell me that it wasn’t called in. Which is a blatant lie. I don’t know what happened to customer service here but I’m taking my businesses elsewhere. I can’t afford to wait another 30m for a prescription that should have been ready well before.

I have been filling there for over 20 years. I QUIT! I am getting flat out lies when asked to look up info on prescription refills. They “can’t find them in the system or I just picked up a 90 day supply yesterday” none of which were even remotely correct. I asked a technician to ask the pharmacist a question on a new med, the pharmacist was busy, so she MADE UP AN ANSWER herself. The pharmacists are unkind, won’t help u & dismissive when asked to do their job. CORPORATE RITE AID - PLEASE INVESTIGATE THIS STORE & drug test anyone behind that counter.

I hate leaving a bad review, but this is now the third time I have bought something that is expired. The pharmacy has been wonderful, most of the cashiers are very nice, but they need to start checking expiration dates. Nothing is more frustrating than getting home and not one, but 2 items I bought were expired in July, this is September.

The only reason you get one star is because the app won't let me give a 0 star rating! VERY RUDE AND CONDESCENDING!