Rite Aid, Carlisle PA

This is my neighborhood pharmacy. Been coming here for 18 years and it's always met all my pharmacy requirements. Thanks for having a store here on the north side of Carlisle and helping thousands of people up here!

The store manager was super rude and impolite. He was also discriminatory because of my hijab. I will never step foot back in this pharmacy and I suggest you do the same.

3 doors down, love the employees, in the front of the store, always catch a great sale. Now the pharmacy a whole other story a shame the rudeness, the hrs not being opened. I did change review because most of the pharmacy staff are great ppl. There's always that one. Wanted to add that.
Don't ever try to go on a trip and need you meds youve been on for 15 yrs.

Worst pharmacy ever. Might as well call this an over priced convenience store. The pharmacy closes over the weekend and doesn’t abide by the posted operating hours. I had a prescription sent over 4 hours before I went to pick it up and it was neither entered nor pulled and ready for pickup. I was told it would be ready 30mins to 1 hour. I came back later and shocker they were closed. I had to go through phone calls and work around a to get the prescription filled somewhere else. DO NOT get prescriptions sent here

Rite aid is messed up. Went to pick up meds on weekend. Gave them my humana visa. She said it was declined. Had to pay another way. Went out and called humana. They put a grievance against rite aid. They know I have money on the card, but. I don't think she knew to scan the the card. In plain words They r not trained well.what good is my card. Humana has sent them a grievance.

This pharmacy very bad
The pharmacist very slow, working, no checking system for time five time I am go to pick up my medicine not drive-through not answer phone

The pharmacy is awful, service is and staff attitude is as ugly as their service is! They been always negative and barely knowing what to do.
What's funny I got prescription for toothpaste they made me wait 35 minutes for it and then they said come back with 3 hrs to get it ready and it just a toothpaste!
I wish I could gave 0

Used to love this pharmacy, but since Covid, they have been severely short-staffed. They no longer have the pharmacy open on Saturdays and some times are closed on other days. They have shortened their hours and usually don't have the drive thru open anymore. There is one pharmacist there, I don't know her name, but she is awesome! The others can be quite rude. Most of the techs are just trying so hard to deal with long lines and having to make people wait for the prescriptions after they had recieved calls saying they were ready, and they are doing their best. We are getting ready to find another pharmacy, as my fiance had to wait for over an hour and a half tonight for meds that were supposed to be ready and then they missed one and my fiance inquired about it and the pharmacist got rude with him. This has been ongoing for at least the last year and a half and we've hung in there as long as we can. Time to sacrifice the convenience and go farther away for our prescriptions. I don't know how this store is still operational.

I just moved in the area on a temporary basis, but have rarely received a notification or call that the prescription is ready. I requested a refill on Thursday, got no notice if it was ready, went in Saturday and the pharmacy is closed for the weekend! How is a pharmacy closed for the weekend? !?

This pharmacy is terrible. They used to be good but now they close due to staffing and it takes days to get a prescription filled. Doesn't seem like they care so much about people. They don't answer the phone either. My infant grandson got out of the hospital in need of immediate medication for breathing treatment and they can't be bothered to open? Shame on them. When Lori was there it ran like a well oiled machine but not anymore. I have taken my business elsewhere.

The people that work there are doing a great job at what they are doing, even dealing with irrate customers who think they are right when in fact they are not and I'd like to apologize for myself and for those others.im deeply sorry please keep up the great job this goes to the spring road location 1814 spring road Carlisle 17013