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Rite Aid, Philadelphia PA

Address 1628-36 Chestnut St, Philadelphia, PA
Phone (215) 972-0234
Hours 7:00am-12:00am
Website riteaid.com
Categories Drug Store, Beauty Supply Store, Convenience Store, General Store, Greeting Card Shop
Rating 2 11 reviews
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Rite Aid reviews

11
Sort by: date highest rated lowest rated most helpful
Eric
August 27, 2020 5:30 pm

I walk all the way to this pharmacy, you know, because it's open 24 hours, the doors are locked and I guy comes up to it and yells "were not letting anyone in now, who needs a pharmacy at 3am? ". I'm thinking. Me. He told me to come back around 6 or 6: 30. OK. No.

Mike
March 06, 2020 1:19 pm

Its a rite aid. It serves its purpose. What do you expect? Caviar at the door? Move on with your lives people.

James
January 25, 2020 11:59 pm

My criticism of this Rite Aid their employee recruiter is that their recruitment of employees are horible and need to be evaluated. I wonder what the turnover look like because they are not looking for employees with integrity, but some who will tell them what they want to hear. They ask open ended questions that don't allow space for potential employees to explain. Those are poor questionnaires for recruitment and you lose potential good employees because of it

Scott
August 17, 2019 11:56 pm

They accepted prescription called in from Vybe as they were closing without telling Vybe. Also had incorrect hours online as they discontinued 24 hour pharmacy months ago. Had to start antibiotics later for my daughter, which led to an extra 12 hours of unnecessary pain from an ear infection.

beverleinichole
July 26, 2019 9:57 pm

Have you ever taken a trip to the Emergency Room when you did NOT have a fatal injury?

Visiting this Rite Aid location is like that - the lines are consistently long and if you need an item that is locked for some reason (on this particular visit, I needed a couple 2032 batteries), good luck finding someone on the sales floor to help you.

If you are just passing through and have some extra time, this is fine; however, if your customer experience requires a little urgency - it "is* Center City a lot of people may be on breaks - I would suggest finding another store to visit.

It's taken me a year to give up on this RiteAid. Based upon the reviews whose complaints are similar or the same, this store will not change.

Jaimie
June 18, 2018 11:57 pm

This particular location is very outdated. It has most basic items Rite Aide have, but cut in half. There isn't really new products available as they come out. There is always a long line, and they seem understaffed. The pharmacy didn't have basic meds, so I was a bit disappointed. Floors were really kind of dirty.

Lindsey
November 23, 2017 2:22 am

Just got carded for a lighter because it’s a “tobacco product”. I didn’t know lighters were made from tobacco.

Sarah
October 24, 2017 2:49 am

I had such a nice experience here this evening. The young gentleman at the front door was friendly and very helpful. As was his colleague who rung me out, I believe his name was Nolan. Additionally, I was so happy to see same-sex anniversary cards displayed for sale in the greeting card section. Way to go Rite Aid:)

timm
September 18, 2017 9:44 pm

Worst one indeed. I went in bought a red bull. Then walking down the street their security guard grips it up from behind while I'm walking. I turn around ready to hit him. He accused me of stealing it I dhow receipt no apology he goes on to tell me I'm not allowed to put my hams in my pocket in "his store". Rite Aid will never get another dollar from me

Natou
June 23, 2017 2:37 pm

Every single time something goes wrong happens to be in that rite aid and the unhelpfulness of the store seems to reach new highs every time

Robin
April 24, 2017 2:32 am

Nothing but a bunch of rude women with terrible attitudes who obviously don't want to be there. One of the worst customer service experiences I've ever had. I lost count of the cashiers eye rolls towards customers.

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