Robert Lance Jewelers, Philadelphia PA
Address | 803 Sansom St, Philadelphia, PA | ||||||||||||
Phone | (215) 629-1338 | ||||||||||||
Hours |
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Website | robertlancejewelers.net | ||||||||||||
Categories | Jeweler, Jewelry Appraiser, Jewelry Designer, Jewelry Engraver, Jewelry Repair Service | ||||||||||||
Rating | 4.8 16 reviews | ||||||||||||
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Robert Lance Jewelers reviews
16Ever since my fiancé got our ring from Robert, I’ve been sending all of my friends and family here! The best service and diamond quality! Cannot recommend him more.
Hands down the best experience I've ever had in any retail store, ever. Rob is incredibly knowledgeable when it comes to diamonds and took the time to show me how mine was unique. I am so grateful! The work to resize my engagement ring was quick and perfect. HIGHLY RECOMMENDED! Thank you, Rob and son!
Excellent service my wife has been going to him for years. He can make any piece of jewelry you want and tailor it to exactly the way that you want
Just a quick note to let everyone know that we will be closed from 9/6/22 to 9/12/22. We will reopen on Tuesday 9/13/22
This is our family jeweler. Robert has made every major piece of jewelry for us. Would never go anywhere else. If you want to go somewhere that actually cares about their customers and the quality of the jewelry they are produce, and not get screwed on price, come here. You will also become a lifelong customer.
Great experience all around! Rob, as well everybody else there, were awesome and I will definitely be back! <3
I have know Rob for over two decades, he is a kind, caring and honest person. He has made me many beautiful creations over the years! Yesterday I stopped by just before closing to drop off some repairs, done in house of course, and to have some new watch batteries installed… Rob, knowing it was two of my daughters birthdays had picked out two pairs of earrings for the little one and a beautiful birthstone pendant for my soon to be 16y/o. I of course wanted to pay but Rob told me no way they are birthday gifts on him. You just can’t get this level of personal service at the big box jewelry stores. Robert Lance is the best spot on jewelers row! Big thanks Rob!
Rob created a beautiful diamond name plate for my daughter's Christmas present.such great quality and elegant.he is very knowledgeable and professional.excited for him to create our wedding bands
Kind, professional, expert advice are three simple words that describe Robert Lance Jewelers. My wife and I were beyond happy with the service we received, refitting an engagement ring and being remarkably sincere. The expert detail provided to us was absolutely second to none. I would recommend Robert Lance Jewelers to anyone and everyone who expects only the very best.because that is what they are!
So professional, friendly store.
I highly recommend. They made for us wedding rings and I love them, exactly what We need for. And also good price
I had an excellent experience with my engagement ring resizing at at Robert Lance Jewelers! They were able to resize my ring same day, and the final product turned out fantastic. Everyone there was very friendly, and they took the time to make sure everything was perfect. I would highly recommend to anyone!
I would give this place 10 stars if I could because that’s how I was treated here! I came in with an eternity band that my husband purchased online and was half a size too big. Not only did the owner give me several options with extremely fair prices, he was able to do it in a matter of a couple hours, when I expected a week or more. Clearly they have been in business for a long time and it’s evident why. He even took the time to polish all my rings for me and I’d never seen them shine like that before. Keep up the phenomenal customer service!
Rob created my dream ring with my now fiancée! I am incredibly grateful to him and his staff. He is professional and the most kind. Can’t wait to recommend him to everyone! Thank you Rob!
Ordered a necklace for my mother the money got taken out of my account and ordered it almost 2 weeks ago and haven’t gotten it by far the worst jeweler website there is would not recommend this company
My co worker recommended me here and I am so Happy she did! I was looking to up grade my center stone in my engagement ring after 10 years of marriage. Robert is an amazing communicator and he made sure I had plenty of options to choose from. We narrowed it down to 2 diamonds. I couldnt make up my mind. He and his wife were so patient when I seemed to be stuck with a decision. I loved the size of one but sparkle in the other. Knowing that I was fixated on size and color he did the unthinkable. Brought out another stone. It had the sparkle and size I was wanting. Then I find out this diamond was not the color I wanted. But it was Beautiful, had fire and $2000 Under my budget. Dont get hung up on size and color. Robert knew what I was looking for and delivered. What jeweler does that, shows you something thousands under your budget so that You the customer are Happy. I was even lucky enough that he mounted it the same day.
I am one HAPPY girl! Finally found an Amazing jeweler I can trust.
Fyi. They do Beautiful inscriptions on the band too.
Emailed them to get my engagement ring resized, and they got back to me almost immediately saying they would be happy to. The price was great so I went in, and was told that the sapphire I thought was in my ring might not be a sapphire.they said they would figure it out, resize it and give me a call in an hour. It was ready to be picked up an hour later and I was told that the ring was not what our original jewelry said it was.it was glass/fake/synthetic! He showed me why it wasn't real, explained everything and showed me what it should look like. Super grateful for their help, time, and honesty, and I will definitely be back for a REAL Sapphire soon!