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Rocky Ridge Auto Sales & Service, Ephrata PA

Address 480 N Reading Rd, Ephrata, PA, United States
Phone +1 717-733-8985
Hours
Monday9:00am-8:00pm
Tuesday9:00am-8:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-8:00pm
Friday9:00am-6:30pm
Saturday8:00am-4:00pm
Website www.rockyridgeauto.com
Categories Used Car Dealer, Car Dealer
Rating 4.8 16 reviews
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Rocky Ridge Auto Sales & Service reviews

16
Sort by: date highest rated lowest rated most helpful
Robert
September 29, 2023 5:21 pm

If your looking for vehicle and don't like high pressure sale people, Rocky Ridge Auto Sales is for you. I called ahead of time to test drive a vehicle and they had it ready for me in minutes upon arriving. I got to test drive without the sale staff tagging along, which is great. I drove away with a 2019 Mazda CX5 Sport at a great price. The sales process was fast and easy. I look forward to dealing with them in the future.

Meghan
September 27, 2023 11:55 am

I just bought a 2014 Cadillac SRX. Greg was very helpful in answering all my questions and getting me set up in my new car! Everyone was very nice. Thanks

Steven
September 19, 2023 12:14 am

Greg did an excellent job of showing me the wide variety of cars that are available at Rocky Ridge Auto. He was very kind and knowledgeable, and he helped me to make a wise purchase without being pushy. Would highly recommend this Dealership.

Anthony
September 15, 2023 6:57 am

We had bought a Toyota Corolla back in the beginning of 2023. The car was very well priced and drove like a dream. Now we just bought a Jeep Renegade as a second car and Greg helped with setting us up and showing us how all the mechanisms worked. He was very patient and kind. We highly recommend buying a car/truck at Rocky Ridge Auto. Everyone there is extremely helpful and nice and most importantly, honest. We would never go anywhere else. Also, we have to mention Tim the mechanic in this review. He was wonderful in answering any additional questions we had. You go Rocky Ridge!

Austin
August 31, 2023 8:42 am

Maybe there fault maybe not bought a truck here a month an a half ago just over there 30 day 1,000 miles and the transmission crapped out! I was told to bring it in for them to look at but they definitely walked around that they won’t warranty. Was not towing it there for a diagnosis’s when I new it would need a transmission shop. My shop said it seems to have very thick trans fluid as if someone new it was going out and serviced and offloaded. Like I stated was it them or the previous owner I’m not sure. I’ve bought 4 vehicles from these guys, probably 70-80k worth of vehicles. Now I’m 5k in the hole for a new trans. Just please take your potential purchase to your trusted shop before buying.

Linda
August 24, 2023 12:58 am

I took my car into Rocky Ridge for an inspection. They are knowledgeable and trustworthy. I can trust them to do a thorough job and never overcharge.

Benjamin
August 16, 2023 7:20 am

It was really great customer service! They traded my old car in and I was able to get a great deal!

Suze
August 12, 2023 12:52 pm

This was our 5th purchase from Rocky Ridge and as always, the transaction was so smooth. Travis was genuinely caring and made the entire day very stress free. They always have the best pricing and quality vehicles of all of the searches i've done.
Thanks RR for another pleasant experience!

Rhoda
July 26, 2023 4:56 am

My husband and I had a great experience here! They helped us find the car that we wanted and squared us away with all of the paperwork in a quick manner allowing us to leave with our car tonight. Definitely recommend to anyone looking for a car at affordable prices and great service!

Roselyn
July 19, 2023 4:13 pm

This is not the first time that I purchased a vehicle from Rocky Ridge. That was one of the reasons why I went back again. The salesman who helped me, Greg, was very polite and professional. If he didn’t have the answer to a question he found out what the answer was so he was very helpful. Jeremy was wonderful as well. Everything went smoothly and I am a very happy owner of a 2018 Toyota Tacoma.

Pat
July 16, 2023 4:05 am

Easy to work with.good explanation of the cars functions … would recommend Rocky Ridge to a friend

Jeffrey
June 01, 2023 11:54 pm

Awesome experience. Quick, Simple, Friendly. Great choice of vehicles and great prices. Buying a car can certainly be annoying, but it wasn’t at Rocky Ridge.

Nathan
April 26, 2023 8:22 am

Great experience shopping for a first car for my son. Very helpful and willing to be upfront and honest with me. I found a couple of things that needed addressed before buying, and they fixed them immediately.

Mystical
April 12, 2023 8:09 am

It was definitely a good choice to come to Rocky Ridge. Everyone was very welcoming & helpful, which was quite nice for a first time buyer. They have a surprising amount of good deals on good cars along, definitely better than most dealers.
If there was a complaint, I guess it would be that they really tried to push the extra warranties, but that's a problem with most dealerships, so that's not too much of a knock.
Overall, I'd come here again.:)

Geoff
April 05, 2023 5:45 am

Super easy transaction, communication, and support by the salesman, Sterling, was exceptional—no sense of pressure and no major hiccups. The logistical process was handled by the staff in a patient and competent manner. Thank you for a great experience.

Timothy
April 01, 2023 1:20 pm

The team at Rocky Ridge went out of their way to provide incredible service. They were knowledgeable and helped us find the perfect vehicle for our family!

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