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Roto-Rooter Plumbing & Water Cleanup, Philadelphia PA

Address 3515 Frankford Ave Unit 1, Philadelphia, PA, United States
Phone +1 215-441-4145
Hours 12:00am-12:00am
Website www.rotorooter.com/philadelphia
Categories Plumber, Contractor, Drainage Service, Excavating Contractor, Repair Service
Rating 4.6 14 reviews
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Roto-Rooter Plumbing & Water Cleanup reviews

14
Sort by: date highest rated lowest rated most helpful
Ryan
December 03, 2023 8:24 am

Had a great experience. Our basement was flooding late on a rainy Sunday and we were able to get an appointment setup fast. The technician Joe showed up quickly and provided excellent service. He promptly fixed our issue, a clogged sewer line, and gave a thorough breakdown of what went wrong and steps to take to future proof our situation.

Brenda
December 02, 2023 2:54 am

Steve was great! Very professional and personable and got the job done. Above and beyond. Thank you!

Lisa
December 01, 2023 4:23 am

Hello,

Erik-5116, did an excellent job when he was here on Friday-November 24th to fix the kitchen plumbing issues. He was very polite and professional, and I would recommend him again.

Yours truly,
Lisa Wright/Annie Wright

amirah
November 29, 2023 11:56 pm

Wayne was patient and he stayed until the job was done never gave-up. Thanks Roto-Rpoter Plumming

Lauren
November 29, 2023 5:11 am

Steve was great and super professional! I requested service online and he came over same day within the hour to fix my clogged kitchen sink. Would definitely recommend him and roto rooter!

Kate
November 28, 2023 7:59 pm

The technician Q (he said his technician number was Q4878) made the process super quick and painless, I had tons of work to catch up on and was worried I would get behind but he took care of everything without me needing to be too involved and was in and out super quickly, which is exactly what I needed. Great service!

David
November 26, 2023 7:49 am

Cody was very professional, did an excellent job and eliminated my problem with a clogged drain out to the main. He answered all my questions, and cleaned up afterwards.
This was all on an emergency call on a Sunday night. Five stars all the way.

Jim
November 25, 2023 10:08 pm

Marcus was extremely courteous and professional. Got the job done and performed an excellent cleanup! I so appreciate his work.
The holiday discount was also appreciated.
Thank you very much Marcus, you saved our holidays!

Robert
November 25, 2023 7:55 pm

Tech Joe #5816 and Rob #5386 came to my house to unclog my sewer line. They were both very professional, knowledgeable and patient as they walked me through everything. They ended up discovering tree roots had gotten into my line. Next day excavation team was here, and my experience with them was no different then the two other guys. Thanks again Roto Rooter!

Dave
November 25, 2023 6:41 pm

Really good service during a stressful home situation. Michael, the plumber they sent out was really efficient and explained things in an easy to understand manner. Hope I don’t have to use them again, but if I do, I will definitely call this company again.

MORY
November 25, 2023 1:08 pm

Steve is an outstanding, he how's is job and he is very professional. I glad you send him here. Outstanding customer service. Bravo Zulu.

Conor
November 22, 2023 1:04 am

Always a great experience working with Roto-Router! Asked for an appointment to fix a toilet flap and had it taken care of the next day. My go to guys for plumbing work!

first
November 20, 2023 8:04 am

Super fast service, job was done within 3hrs of my call for help. Brian was great, knowledgeable, nice and professional. Highly recommend

william
November 18, 2023 8:21 pm

Prompt service, but outrageously expensive. Over $400 for less than an hour’s work. Roto Rooter says they don’t charge extra for nights or weekends. That’s because they’re so expensive to begin with. Afterwards the technician cleaned out the trap, I was told the garbage disposal had to be replaced. I said no thanks, as the disposal was 6 months old and should be under warranty. I was told that if I went and got a replacement, he could install it for an additional $550. He then left and I happened to try the disposal switch. It worked just fine. The technician also tried to sell me a water softener for thousands of $$.

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