Roy's Auto Services, Philadelphia PA

They was courteous, and know what they was doing, I will recommend them, And i'm going back

I am not sure why no one has written a review on this shop that is positive, but it is the absolute worst experience. They lie about the repairs and when the service will be completed. There was other unsatisfied customer when I was there. My car was there for a week for a job. Instead of being transparent or honest. I was given the run around. No one cared about the dishonesty and lack of communication.

Don’t go here. The employees take forever to service you. Because their “ homies” come by an they sit there an bust it up talking. I still wasn’t serviced so I left. Wasn’t even acknowledged.

Please don’t take your car to this shop! I promise your going to end up spending more money then need be! I took mi car there thinking I needed a new water pump, they said all I needed was a tuneup okay kool they “did the tuneup” they had mi car for 3days just to do a tuneup then when I picked my car up it sounded worse then when I dropped it off? They said bring it okay kool I take it back they do whatever I drove it for an hour it started to over heat now antifreeze is leaking it was worse then b4 needless to say okay so I take mi car back to them again only for them to give it a temporary fix and since the week of 11/16 I’ve taken mi car bck once a week they claim their were waiting on a part I went to autozone and picked the part up myself same day paid roy’s 350.00 they gave me bck 150.00 I have to pay 260.00 for part and 160.00 labor! Yeah don’t waste your time or money ‍️

Took my car here last Wednesday to be exact they did front brakes and my front rotors. After u picked my far up I notice the next day that my lug nut caps on both my front tires were missing l. When I went back to the place the guy had the audacity to tell me they don't remove the lug nut when they replace my brakes and rotors. They took my lug nuts or misplaced them so now I'm riding around with none of them on my front tires. After that experience I will never go to that place again. It wasn't professional at all and I don't appreciate the care that my car received in there care.it wasn't right at all!

Called for an state inspection appt and was seen in 1 hr! I’ll definitely return! Great experience

Drove up, got my car inspected in no time flat. Price was very reasonable also. Great job Roy’s Auto.

My first time coming here for an inspection and I am beyond pleased! When you drive up it “looks” busy but the workers are very fast and well organized. The employees have welcoming and friendly demeanors and are super helpful! The prices are reasonable and I am overall satisfied with Roy’s! Thank you guys for earning a new loyal customer:)

Lamar is great, he tries to accommodate all customers. Be patient and they will take care of you.

Horrible horrible service took my car there for repair of my brake lines they had the car over a month one day did call and said it was ready I get there and it was nowhere near ready the second time they called said it was ready I get there Not only was it not ready but someone had broken one of the windows out on the passenger side and he wanted me to pay for it never go there again as a matter of fact I don't even drive by there I go another route

These guys be about their business! Fast service and great prices:) Get there early tho:/ They stay busy; but they’re always straight and right to the point

I love the professionalism. The mechanics take pride in the work they do. I recommend others. Great Customer Service and reasonable prices.

The service was excellent. They were very polite and attentive. I will be using them for future indevor.

BRUCE IS NOTHING SHORT OF A PROFESSIONAL, NOTHING IS PERFECT, HOWEVER YOU CAN RECONCILE, HE IS AN INTELLIGENT AFRICAN AMERICAN MAN WHO I WOULD REFER ANYONE TO

Take very good care of your car, staff is very nice they very knowledge and there work is excellent and they are quick doing your and there work and prices are great very nice PLACE

Had my 2005 Town and country serviced, He was really professional had me done in 30 minutes, I'll recommend them.

I’m extremely unsatisfied with the work I had done at Roy’s auto my car was here for almost 3 months every time I turned around they told me something else was wrong wit my car just to keep taking my money and n the end they didn’t know what was wrong because they really weren’t working on my car. I had to get my car move to a new shop and after 3 day I knew exactly what the problem was. I’m considering taking legal actions against them